TenantCloud Pro User Reviews

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Leave a Review TenantCloud Pro
  • Great app interfacing to TenantCloud website

    I happened upon TenantCloud based on a review from another website. I’ve been looking for a rental software system to replace my software I use now that was a windows based version. I looked at 3 or 4 other rental systems and TenantCloud was by far the best I have found. I have been a landlord for 15+ years with almost 40 units and have been impressed by the functionality it has offered. Every day, I find a new feature in the TenantCloud system that impresses me and makes my life easier. This app is an extension to the TenantCloud website. This year, I am going to give my tenants their very own portal, all because of TenantCloud. The iPhone app mimics the interface of the website but puts it a format that is viewable on my iPhone. Thanks for developing a great app and making my life easier.
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    Developer Response

    We can’t thank you enough for your great review. It made our day. Happy landlording!
  • Way worse than the website.

    This app needs a lot of work. Doesn’t hold account credentials very long making you have to log in every time. Doesn’t properly remember two-factor authentication either.

    Recently, the Payment transfer process doesn’t work right. The keyboard pops up at random times while trying to transfer funds to your bank - making it impossible to complete the transaction.

    Needs a lot more testing and bug fixing.
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  • App is useable now

    Updating my review from last time. They finally fixed the two factor problem. I can now log in and review my information. I still wish they allowed auto importing of bank and credit card transactions. It’s pain to keep up with that stuff. I finally just gave up because I got so far behind.
  • Using since the beginning

    I’m one of the first users of this website / app and it’s the best out there. Would highly recommend no hesitation !! All the features a landlord needs
  • Needs a lot of work.

    The price really is too good to be true. The app seems to run well on my mobile, but other platforms work much better. The Dwolla online payment function has zero support, and TenantCloud customer support does not seem to know how to operate their own system. The customer support staff seem to be nice people, though.
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  • Great

    Great app for the money. Really helps with tracking income and expenses and it’s it’s great that it offers online payment for tenants.
    The navigation on the mobile app could use some improvements as far as the overall flow and accessibility of everything.
  • Excellent service for the price

    Overall 5 star for the features it provides for a fee app. Even $9/month is great price.

    Concerns/Room for improvement:

    Rental Application for applicants is confusing with not enough/easy access to sign up form. The applicant has to fill in all the details just to scroll down and learn they have to sign up. This was a frustrating experience for my applicants.

    When navigating from one page to another, lack of good visible buttons to navigate back. Not everyone uses android/windows phone that has a back key on the phone.
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