Peloton User Reviews

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  • Duplicate Subscription fraud

    BOO on Peloton!!! Warning - If you get this app to use while you are waiting for delivery of your bike/tread, beware to cancel your trial subscription when you start your full subscription at delivery/installation time. Even though my family members linked their App to our bike membership before the end of the trial period, Peloton continued to collect money from us for multiple individual subscriptions. This is managed through the Apple or Google pay systems - search for “How to Cancel a Peloton digital membership” on Peloton support site. Peloton denies all responsibility for the duplicate subscription and forces you to talk with Apple/Google to resolve this. They do not care about your satisfaction or inconvenience even though they develop the Apps and so control the membership behaviors, and must receive a significant fraction of the collected funds. I spoke with several Peloton support people and while pleasant, they showed zero flexibility to help a customer and were very firm in just stonewalling people who have paid a lot of $$ for their equipment and content.

    I am much less satisfied as a customer because of this small glitch - entirely because Peloton is handling this so callously.

    I am sure that some class action lawyers will make solid $ from bringing suit to correct this lousy App behavior and Peloton’s abandonment of their customers.
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  • Love my bike but HATE the Apple TV app

    I’ve had my Peloton bike for a little over a month now and it’s definitely changed my relationship with working out and it’s something I genuinely look forward to using. Plus the Peloton platform has tons of different types of workouts (strength, yoga, boot camp, walking/running, etc) you can follow to get some variety into your exercise routine. The iPhone and iPad apps make it easy to take advantage to the huge library of workout content available on the platform both live and on demand. The Apple TV app on the other hand is lacking some significant features that make it much, much less useful. First off you cannot join live classes on the Apple TV app not can you even see the schedule, second you cannot see any of the collections or recommended programs they’ve curated which are numerous and very well through out, and finally you can’t see anything having to do with your profile and workout history. It’s lacking a good 40+% of the functions the other apps include. You can basically only see the on demand classes for each category and filter from there. I hope a significant update is planned to bring it in line as it’s easier now to just AirPlay from your iPhone or iPad. Get it together Peloton!!
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  • Way better than other apps

    I’ve been feeling down and want to do up my energy levels so I thought I’d give this a try. Really loved the treadmill class (it’s far better watching an instructor than counting in my head and focusing on the clock). Feel much better after 30 minutes than I’ve felt for weeks. Looking forward to giving the spin class a go on my turbo trainer (don’t have a spin bike) but can see my cadence so should be fun! Maybe I’ll feel more positive soon. I am expecting connectivity problems with our shocking, Scottish wi fi. It’d be perfect if it wasn’t for that but I like you can run the classes offline so I can buffer the videos at night (when I can actually download stuff).
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  • Review re music

    I’d prefer if songs did not use the N-word. Other explicit language is fine, just not racially explicit language.
  • Love this app!

    I have been a Peloton bike user (in my building gym) for a year and a half. I was doing workouts 5 days/wk. When the COVID-19 crisis started unfolding. As many things started changing the directive to close gyms came to fruition & my building complied and closed our gym facilities.
    I knew I’d be able to “deal” with the changes put into place however, one thing that really annoyed me was that I’d have to stop my 5 day a week habit that I have painstakinly made part of my daily week day regimen. I did not want to break this habit.
    This is where this app came in! Peloton brilliantly extended a 90 day trial for their app. I am hooked! I plan on keeping my membership and plan to incorporate it into my routine. I have been able to keep up with workouts from the same people who I have grown to love and more. While, its not the cycling part I was able to seamelssly continue a workout routine. Once things start to reopen I will go back to cycling but I definitely will want the other workouts that were not currenty part of using the gym bike.
    I love the variety of workouts, instrutors, playlists...one thing I would love to see is an ability to create a workout “playlist”. Sometimes I want to exercise for 60 minutes total and I like to do 2 30 minute workouts. I would love the ability to select the 2 workouts and have them play in selected order.
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  • LOVE it...just need outdoor free run tracking

    I have become obsessed with my peloton classes! I am using the app for my non-peloton tread (although hoping to upgrade once deliveries are allowed) and on my peloton bike. I use the app and bike for classes other than running and biking too. I’m a complete fan!

    However, there is no way to track a run on the Apple Watch outdoors. I’m looking to track a free run (not an audio class) without having to bring my phone. I ran twice outdoors this weekend, totaling 17 miles and about 200 minutes, but none of it counts towards the peloton metrics. I use the Apple Watch to track for my rings of course, but those peloton metrics are motivating and I want it to count. Is this something you are working on? I’m eager to do the marathon program training, but the non-guided runs won’t count. For an app that gets people to drive based upon data, this feature needs to be included in a future version.

    Still a huge fan, but want ALL of my metrics to count! Pretty please?!?!?!
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  • Constructive feedback

    I’ll start by saying I LOVE this program and I really really like the app. However, I think the developers should seriously consider a “favorites” tab as one of the options at the bottom, or at least a tab on the top of the screen under the “classes” section. Similar to “bookmarking” a workout, except the favorites tab would be quick and easy access to these bookmarked classes, rather than having to go to each respective “genre”, and choose the filter option to find bookmarked or taken classes. I just feel like this is way too many steps for people who just want to get their workout on, and improve on previously taken classes! It would also help people like myself who like to browse classes the day or night before and find a workout they like and plan on doing the next morning, etc. This would make it SO much easier to find that class again. Please seriously consider this. This would be the biggest cherry on top of an already amazing app and program! Planning and organization is important for holding yourself accountable! 💪🏻
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  • Good but needs improvement

    It’s a good app with lots of classes, both live and recorded, two major issues has lost it points though:
    1. You cannot filter by equipment type. I have limited equipment at home and you have to go through each workout to find one that matches what equipment you have, this should be able to be filtered.
    2. When you finally find a workout many state you need to find a 5 minute warmup to do first, which takes you back in to searching. Can the recording that require a warmup not recommend one and link it in to the playlist? Otherwise, yo warmup then by the time you find your workout again you’ve cooled down.

    A great app if they could make it easier to use and find things, it took over 5 minutes yesterday to find a suitable workout and I also got to the point of “sod it, I’m going for a run”.
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    Developer Response

    Thanks for taking the time to share your feedback with us and we are happy to hear that you are enjoying your workouts with us. We will be sure to pass this feedback along to our team for future improvements.
  • Best Workout App ever!

    I LOVE the app. The content is awesome, the classes are diverse and appeal to a wide range of tastes. The only things that would make it better would be some minor additions for us app only users. 1- as of now to see who high fives or to give a high 5 the user has to change the phone orientation from landscape to portrait. This is very difficult to do while huffing and puffing and trying not to die lol. It would be great if they could make the notification a banner instead of that red dot. The banner could extend out across the bottom showing then name of the person giving the high five and then we could tap on it and high five back in the banner without having to reorient the phone. And 2- if they could make it possible to get distance to appear in the run summary like cadence does at the end on the bike. Allow some kind of blue tooth compatibility for runs like the wahoo sensor Is for the bike—maybe through a foot pod—so we app users can see the miles we put in and can maybe participate in some run challenges. But regardless this app is awesome. Try it out. You won’t regret it!!
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    Developer Response

    Hi, thanks for your feedback. We’ll be sure to pass it along to our team.
  • Good - but could do with some more features

    Generally really good. Few minor tweaks to make experience easier would make it great. Lovely to have the different views on the instructor but starting as a complete beginner, I find the instructions very quick sometimes.

    Also they sometimes refer to other videos - have now realised that under classes and then programmes, you can find these longer set ups. There is also a yoga basics filter which took me a while to work out. Would be handy to have links at the end of workouts to direct you. When filtering would be nice to pick multiple options on instructors etc. And sometimes they don’t have filters on certain styles that they do for others.
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    Developer Response

    Thank you for this feedback. We are happy to hear that you enjoy the app! We will be sure to pass this along to our team to look into further.

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