GET Mobile User Reviews

GET Mobile
GET Mobile
The CBORD Group, Inc

Reviews Summary

Top reviews

Leave a Review GET Mobile
  • I think we can officially crown this the worst app ever

    Literally all the negative reviews are accurate. It won’t even let me create an account, which I need for school. I follow the create account process and it tells me that my account doesn’t exist. Yeah I’m trying to create it. Shame on you, and shame on any school that makes their students use this app. Don’t any schools look at the ratings in these worthless apps? Update: it managed to get worse. Now it deleted my account because who knows why. So I get to do the entire process over again. So much fun. Oh, and every time you leave the app for 3 seconds to look up your school ID number or something, it deletes everything you’ve already typed in, so the process takes more unnecessary time and effort. I always enjoy having my time wasted, I think we could all benefit from less time spent with our families, or doing anything actually productive, due to the total incompetency of the app developers. Thanks so much. Update 2: I started trying to create an account before lifting weights at the gym and I’m seeing immense progress in my physique. If they just changed the marketing, this could be a really useful app. I think it could really take off
    Show less

    Developer Response

    Hi. We are sorry for the trouble you are experiencing. For further assistance, please email us at GETfeedback@cbord.com. Please include a description of the issue you are facing and the institution you are associated with. This is likely an issue the institution needs to address with activating your Card System ID. Thank you.
  • Waste of time

    It’s soooo much easier and faster to wait in line and order in person than using this system. Wastes at least 15 min of my 30 min lunch break if I use this app and system for placing order. The cafeteria opens at 11:00; if you place an order and get an email confirming your order at 11:00, your order will be ready by 11:30. (It doesn’t even start printing orders to the cafeteria until 11:15). Or I can get in line and have my food in hand in about 5 minutes.
    Show less
  • hot garbage

    i’ve never left a review on any app before. but if the university or organization you are a part of uses this app, i would transfer schools. this app has prevented me from doing laundry, eating at dining halls, and paying for textbooks. i think whoever designed this app should be forced into a world where they have to use this godforsaken app to pay for everything in their life. loading money onto a student account is nearly impossible. not to mention the apple pay interface looks like it was made in ms paint. i genuinely this this app was made by ray charles on a non braille keyboard and quality checked by ronald mcdonald. i hate this app unlike any other app or website i have ever used. if i could rate it worse i would.
    Show less
  • Terrible

    This is the worst app I have ever used. I can’t imagine what circumstances led a California state college to trust this sorry joke for an app but here we are. This app logs you out every day and if that weren’t annoying it has no technology to remember your password either. Then when you go to order your food the app takes its time loading anything and half the time doesn’t even show the food offered. Terrible app I would give it 0 stars if I could.
    Show less
  • Terrible!

    I have never been so mad at an app that I felt the need to write a review but here we are. Today the app had trouble depositing from my card, which was a little annoying but oh well. I kept trying to deposit every few minutes and then the app stated that I’ve exceeded my transactions for the day. What transactions??? Using a different card doesn’t work. Now I have a huge pile of wet laundry and I’ve had to spend an extra hour of my time figuring out a way around this with my school’s card office. Super inconvenient and annoying and took so much time out of my day. I wish my school would stop using this system.
    Show less

    Developer Response

    Hi, we are sorry for the inconvenience this has caused. We’d be happy to take a look into this for you, please contact us at GETfeedback@cbord.com. Please provide the institution you are associated with, your version number, and iOS version in the email. It seems like the max failed credit card transactions per day prevented further transactions. If the transaction failed it could be due to mismatches with credit card information, such as address differences. Thank you
  • Very dissatisfied

    This seemed like a great app to have to manage my college daughters meal accounts. However, this app is continually crashing and or kicking me out of it where I have to re-enter information on a daily basis. If that wasn’t as bad as it is now this app has crashed on me and I cannot access the account at allAnd it tells me to try again but after several attempts still doesn’t work. Too bad because it was good and it worked.
    Show less
  • What a disappointing excuse for an app. Jim Hoefflin should be embarrased.

    There are just too many issues to consolidate into a review. As a software engineer with extensive experience in a multitude of programming languages (including Swift, the language I believe was used to build this application). The amount of bugs and loose ends makes me feel like they paid a team to make half of the app and let a pack of wild wildebeests scrape together the rest. Stop with the segues, there are too many segues. This is such a basic app and I do not understand why it is so awful. Literally ask any highschool student who can do "Hello, World!" To finish the rest of your app and they would do a better job than whatever team you scraped together. My college uses a CBORD suite and it is a known joke among all students. So thanks I guess for making us laugh with your mediocre business. I mean its not that hard to do door keys, food ordering, and laundry. 3 things! 3! All of these things are done poorly. I could run my University better with an Arduino and a box of paper clips. Do better.
    Show less
  • It’s so bad

    This is by far the worst app I’ve ever had the misfortune of having to use. It routinely crashes, it’s ungodly slow, and every few days it just logs you out. EVERY time I go to order food I have to spend 5 minutes fighting with the app before I can even place my order. Half the time I go to order, the options just don’t show up. I thought that this app would get better but it’s honestly just gotten worse. They added a Face ID feature that they practically beg you to use, but after a couple days it just stops working entirely. And sometimes the app breaks so bad you have to just completely reinstall it. What a joke! Unfortunately I have no choice but to use this app as a number of my university’s dining options are online order only, but it’s such a hassle to use that sometimes I just skip eating because I don’t have the time or patience to fight with this sorry excuse for an app. If you’re a university, PLEASE don’t use this app, your students will thank you.

    UPDATE: Developer responded saying my issues have been fixed, no they haven’t. You guys haven’t fixed jack, and if anything it’s gotten worse because now the “find your institution” page won’t even load, and I have to delete the app every time it asks me to log in… WHICH IS EVERY TIME I OPEN THE APP AFTER A DAY.
    Show less

    Developer Response

    Hi, we are sorry for the inconvenience this has caused. We’d be happy to take a look into this for you, please contact us at GETfeedback@cbord.com. Please provide the institution you are associated with, your version number, and iOS version in the email. Thank you.
  • Overall Glitchy app

    This app has given me nothing but trouble since I downloaded it. The app constantly logs me out and makes me enter all my information over again. There are also problems when ordering food where I cannot specifically pick a time and some food pickup times just aren’t available. I don’t know why my college has picked this app for their services but it is a poor decision and barely works.
    Show less
  • Borderline Unusable

    I’m unable to purchase things with this app. I get to the check-out screen and then it boots me out as “something went wrong with the purchase.” Has been happening on and off for months. In other words, when I want to get food: I can’t. At least most of the time.

    Why does the public education system always use the worst bug-laden unintuitive garbage infrastructure possible? My money is subsidizing this.
    Show less

Alternatives to GET Mobile