GET Mobile User Reviews

GET Mobile
GET Mobile
The CBORD Group, Inc

Reviews Summary

Top reviews

Leave a Review GET Mobile
  • Awful App

    This app constantly logs you out for no reason other than to inconvenience you as much as possible. Every other time I open up the app I’m greeted with “Oh! You’re new! Let’s connect you to your institution.” And then I set up a new pin. Every. Single. Time. Don’t use this garbage app.

    Let it be known to all competent app devs out there, that there is a demand for an actual functional app similar to this developed by a team of people who actually know what they’re doing.
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  • Great idea, terribly executed

    I often wonder if the sheer ignorance of my university for picking such a broken app was influenced by money or sheer incompetence. Half the time the app doesn’t work, it’s signed me out randomly 30 minutes after first installing it. It says my ID is added to my iPhone but it isn’t. I just want to put it in my Apple wallet, and yet I can’t because the add to wallet icon is not there.
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  • Worst app ever

    The amount of time I spend dealing with this horrible app everyday is time I could spend doing literally anything else. It routinely crashes, offers incorrect time options, and makes you get all the way through an order before suddenly crashing and telling you there are no slots. I am forced to use this app every day, and it has only gotten worse over the past year. I would’ve thought the developers would try to fix some of these bugs, but apparently not
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  • Good Concept, Terrible Execution

    In theory, this app is really useful for ordering food on my college campus. However, the app is terribly glitchy.

    I will try to order food to be ready ASAP, and the app tells me that my order can’t be processed in due time. Fair enough, so I select a later time. But the app won’t actually change the selected time. It takes me forever to select the time I want, because the app will keep trying to set it back to ASAP. Also, the scroll bar for selecting the time is very hard to use. It always scrolls way too far, and always seems to skip the time I actually want to pick.

    Also on iOS, it gives the option to use Face ID to log in, but if I choose that option, it gets stuck in a blue loading screen and never lets me into the app.

    Overall, it’s an awful experience. The only reason I haven’t deleted it is because the dining hall that’s most convenient for me only takes orders through GET right now because of the pandemic.
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    Developer Response

    Hi. We sincerely apologize for issues you are having. The issue involving time display and stuck on blue screen has been fixed. If you are still having issues, please contact us at GETfeedback@cbord.com
  • literally doesn’t work.

    i have never written a review for any app, but the amount of issues i’ve had with this one made me want to. once i downloaded it first it worked fine, but when i went into the app again it’s just a blue loading screen- and doesn’t let me log in at all or access anything. if i want to access the app i have to delete and re download it EVERY SINGLE TIME. this is very inconvenient.. and i’ve never had any other app have these issues. im really hoping there will be an update to fix this issue or hoping my university will choose another app to work with our dining program. my friends have had similar problems too, and my phone isn’t old so I know it’s not my phone.
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    Developer Response

    Hi. We apologize for the issues you have been having. Your profile is likely experiencing a caching issue and we recommend a clean uninstall/reinstall of the app so it can recognize the update with the fix in 4.9.27. If the problem persists, please reach out to GETfeedback@cbord.com. Please include a description of the issue you are facing and the institution you are associated with in the email. Thank you.
  • Decent, but not good enough

    So far I am able to access it with Face ID with ease, and it is nice to see how much dining dollars I still have in my account, however I try to order in the order tab, and it doesn’t really do anything. They send you through three different options, only to send right back to the order tab. Either the order online segment has been fully developed yet or it’s just broken.
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  • The app is awful

    As soon as you download it you can use it a few times before it sits on the blue GET screen forever. My university knows about the issue but it’s the only way to order food because everything is electronic since COVID. Therefore, it’s very disappointing when it doesn’t work all the time. The only way to fix it is to delete the entire app, re-download it, and re-login. Then you have to do it all over again. No school should work with this app.
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  • Wish it would work

    I use the GET app to monitor my university campus account and upon first install it was working just fine. However it just refuses to load after the few first times I open it and the only way to get it working again is to delete the app from my phone and redownload it. Although, like I said at the start, it just goes back eventually to refusing to load. Legit just doesn’t function.
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  • Please Fix

    It worked for a couple of weeks, but now every time that I open it up, I get a blue screen after entering my pin and nothing else loads. I have to delete it and reinstall it. I have to have the app for literally everything at my college and it is so frustrating when I need to order food ahead or add money to my card for laundry, I am forced to delete, redownload, and then go through the process of logging in again. This needs to get fixed ASAP. It is happening to many of us so it’s not just my phone.
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  • App does not work

    App is stuck on loading screen

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