GET Mobile User Reviews

GET Mobile
GET Mobile
The CBORD Group, Inc

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  • Gets stuck on loading screen

    It would be a useful app if it worked. You have to redownload the app every time you want to use it. It’s useless
  • Crap

    After the last update, the app won’t open properly and you have to end up re-downloading it each time you want to login. As such, it’s easier to just log directly in to your school’s service using a web browser than attempting to use this app.

    It’s been two weeks since the update and the developers still haven’t fixed it. In their defense though, even before this, the app has had several issues and problems. So why should they waste their time fixing an app that’s just plain crap? *That was me being sarcastic*

    Anyway, I would recommend not using this app.
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  • Buggy

    I really do like the concept, being able to use your school ID through the app, however there’s a bug and I’ve seen other reviews with this problem. After I open the app and use Face ID, nothing shows up other than the GET logo. I always have to delete the app, redownload, and sign in through my school again if I want to see it on there. I’ll probably just keep using my physical ID until this bug gets fixed.
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  • Can never get into the app anymore

    Hi! so, when this app works it’s really convenient and a good way to see how many punches/dollars I have left on my college meal plan. That is, when I can actually get into the app.

    One day, it started showing me this blue screen with the logo in the middle after I logged in with my Face ID, and now when I have that problem I have to delete the app off my phone and re-log-in every single time. And I only get about one good use out of it before I get the blue screen again.

    I’d love for you guys to fix this bug so that I don’t have to keep deleting and redownloading the app every single time I want to use it!
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    Developer Response

    Hi. We sincerely apologize for the troubles you’ve had with the app. The issue has been fixed as part of our 4.9.27 release. If it continues to persist after updating please contact us at GETfeedback@cbord.com. Please provide the institution you are associated with in the email. Thank you!
  • Always gets stuck on loading screen

    Always gets stuck on loading screen after i use Face ID. I have to delete and redownload the app every few days
  • Non-functional App

    App will open once and then not open again after that. Must be re-downloaded every time you want to use it.
  • Stops working in folder

    The app is great my university uses it so we can keep track of our meal swipes but I have a folder on my phone with all my apps for college and when it was in the folder it messed up so I reinstalled it and left it out of the folder and it worked fine it really stinks that you can’t put it in a folder when your trying to stay organized in college. It works fine as long as it’s not in a folder
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  • Bad things happening to it

    My college has decided to use this app for three of their dining options. During the first week of school it seemed okay with allowing me to order and use the school bucks that we have to pay for it. Then after that I get a weird message about some data thing and it won’t let use the bucks without adding a credit card. That credit card part is very annoying and it is already a month into using the program. It has been happening in my dorm and walking outside to order. Clearly it needs a lot of updates and readjustments to ensure that it does not happen. This is not a great app for college students to use when it has the worst bugs ever and seems to not be working good for the students. I do not understand why we need this app for the school especially when they are down on workers but that gives no excuse for why the app is not fully functional for lots of students. I have already alerted our cafeteria head manager about the issue and they were working on fixing the problem. I am surely not the only one I would think who has this issue at the moment. Please fix it
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    Developer Response

    Hi, we are sorry for the inconvenience this has caused. Please let us know your institution by emailing us at GETFeedback@cbord.com, so we can pass this along to the corresponding admins for assistance. Thank you
  • App doesn’t work

    Gets stuck on loading screen and I have to delete and redownload it to get it working again
  • Freezes at the loading screen. Only fix is to reinstall the app

    After a few hours of having the app installed, it refuses to launch. It asks for my fingerprint, goes to the blue loading screen, but that’s it. I’ve tried restarting app, and I’ve tried waiting on the loading screen for 10 minutes, but still nothing. The only fix is reinstalling the app, but it always ends up happening again. Please fix this critical bug.
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