Leave a Review My GNP
No real improvement for functionality
The application is very poor on any function which would really provide a good interface. We need to track by year not only what prescriptions we have but the cost for each new refill . You are trapped in the middle between the insurance company’s actually setting your selling price but most customers do not actually understand how they work. More data is your friend.Show lessDeveloper Response
Thank you for sharing feedback with us! We strive to create a positive experience and are working towards addressing your concerns. Feel free to share additional comments with us through the feedback survey, located in the Menu of the app. In good health- Good Neighbor Pharmacy and the Mobile App TeamGood when it works
I have used this app several times and it has been pretty good, but not great. There is no communication to tell you if your Rx has been received or when it is ready for pick up. Over this weekend the app apparently updated, and when I went to pick up my Rx, they had no record of it even though I had ordered a refill about 3 days ago. Not sure what happened, but it is very inconvenient to go for pick up and finding out I’ll have to make another trip.Show lessDeveloper Response
Thank you for sharing feedback with us! We strive to create a positive experience and are working towards addressing your concerns. Feel free to share additional comments with us through the feedback survey, located in the Menu of the app. In good health- Good Neighbor Pharmacy and the Mobile App TeamText is illegible because it is blue and the background black.
Please change the background. I am not visually impaired. But someone who is, or has moderate vision wouldn’t be able to use the My GNP app. I would also like to enter a new prescription to find out pricing, and don’t see a way to do that.
Also it is not intuitive where to sign up or in.
Is this in beta testing?Show lessNeed to edit
Need to be able to edit information like call back number.Benton Discount Pharmacy
The app needs to show users their order status. It would be nice to see when order is complete, when it is going to be delivered, or is ready for pick up.Could do more...
I use this app to order refills, but I still have to call the pharmacy to see if they are filled. I was used to Walmart's app which alerted you if the refills were ready or if there was a delay. Not really happy with this app...but I had to change pharmacies to get better copay, so I am stuck with it.
Big question: Will it give me a report at the end of the year of all my copays?Show lessLove It
I love this app. It’s so easy to use. I wold recommend this pharmacy and this app to all my friends.... and have!Amazing!!
This app is the best app ever. I use it almost every week and it’s very helpful to use. It’s not glitchy with all the reservations and has some decent local pharmacy’s. Just saying it’s amazing and helpful!Needs more options
It would be so much better if you could use this app to check on the readiness of your medications/prices of medications that are ready for pick up, etc.Need pharmacy feedback
Need the feature of pharmacy acknowledgement when they receive a request for a refill. Also maybe a notice from them that refill is ready. Several times pharmacy was not even aware of my refill request through the app. Had to call, so no need for app.