Sundance Now User Reviews

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  • Nice content, but app needs improvement

    I signed up for Sundance Now after reading a rave review about a show on WSJ, called “Cheat”; while it was initially available for streaming in all 4 episodes, Sundance removed the 3 remaining episodes by releasing one per week, which amounted to a bait-and-switch tactics!

    Sundance Now offers English subtitles option only on Roku platform. For those who use Google Chromecast to stream its content, there is no English subtitles option. Also, whenever I streamed any episode and left it unfinished, I can’t pick up where I left off and have to start searching for the very previous scene where I paused earlier, which is quite annoying, considering that Netflix or any streaming outlet let viewers pick up where they paused last time.

    Sundance Now needs to offer more content available for streaming, specially those films and TV series from non English countries in order to make itself stand out amongst a barrage of TV streaming services for viewers retention.
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  • New User

    I am really enjoying Sundance Now. Super documentaries! Highly recommend Sundance Now.
  • So far so good

    Got about 3 weeks ago. Binge watched discovery of witches, then started it over. Loved it!
    Had a couple days where it glitched a bit, but 95% of the time it works fabulously on my iphone or tv streaming.
  • Worst app ever

    Constant crashing, have to delete and restart continually content is slim some very good selections but too frustrating. . Unsubscribe if you can possibly figure out how to do that, it’s not easy.
  • Sundance Now

    Got it to watch Discovery of Witches and Name of the Rose. Only issue is that app crashes quite often which is quite frustrating. On all my devices; what’s up with that? Otherwise, pretty happy with it.
  • Missing Content

    I am beyond frustrated. I subscribed because of the series This Close. I was excited and ready to start watching the second season after enjoying the first season on this app last year. Well, it isn’t even available via the app. It is nowhere to be found on the app. I can’t even watch it on the web because the browser won’t let me log into an account I am paying monthly for without selecting my TV provider - and that feature doesn’t work. I can’t watch a show I was so looking forward to watching!!! I sent an email to customer support A WEEK AGO and have yet to receive a response.
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  • Can’t even start the trial

    Keeps saying I have activated trial but won’t let me watch a thing. Just stuck in an endless loop of trying to get trial to work. Stupid app. Oh well
  • Great value

    I have tried so many different steaming services. This one has great content. You don't lose yourself in a sea of dross, and your brain doesn't feel like mush after using it.

    Thanks, and keep the clever curation up.
  • Terrific choice of films & series but app is lean

    I love Sundance & would watch the channel back in the day when I had TV. Now, I stream it through my iPad. I suppose I’m spoiled by Netflix & even HBO Go cuz Sundance app isn’t all that. If you pause a movie & come back to it the next day, the app doesn’t remember that you were watching it. There’s also no personalization, no Favorites list. Nothing fancy. It’s worth slogging through it though. Found some more films of interest.
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  • Worst customer service EVER!

    DO NOT JOIN! I wanted to see what Sundance had to offer for shows so I started the 7 day trial. I was not satisfied with show options so I tried to deactivate the subscription 3 days before the trial ended. Couldn’t load or anything to be able to deactivate the subscription so I emailed right away. Three days later still didn’t hear anything, at this point now I’m being charged for a year subscription, and I sent yet another email.. needless to say it’s been over a week and haven’t heard ANYTHING from anyone. Wasted money, still have no way of deactivating my subscription.
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