Concur
Popups
Your app does not work
Too complicated
Latest update can’t log in
Doesn’t work
Really??!!
Received a response from the developer, polite but suggesting I was using an old version since when there have been many updates. My post was THREE YEARS before the response, it was the latest version then. Haven’t used since as my employer no longer uses, so could well be improved
Response from developer
Hi, thank you for your feedback. We receive and action customer feedback on a regular basis which informs work schedules for new releases. We can see that you are using an old version of the app (v.4.0.1) We have since made multiple improvements to the App and recommend you download the latest version and turn on automatic updates.
Conferma got rid of the send authorization function.
I was checking out at a hotel when the hotel charged my personal credit card. When it was noted that the authorization was sent to an employee who was on vacation and the hotel staff could not authorize the charge.
We used to be able to resend the authorization through the app very readily. Not anymore. I had to call my travel provider who had to contact Conferma to resend the authorization over the phone to a different email address. What a paint in the butt.
Bring back the option to resend the authorization to an email address of my choosing when needed!!!!
Response from developer
Hi thank you for your feedback. We’re unsure of what could be causing this issue as the functionality is still available in the app. Please feel free to submit a request to our support team at https://help.conferma.com/hc/en-us and we will be happy to help you.
Terrible app registration a nightmare
Response from developer
Hi, thank you for your feedback. This looks like a verification issue, we recommend submitting a request to our support team at https://help.conferma.com/hc/en-us so we can assist you further.
Useless
Response from developer
Hi, thank you for your feedback. We’re sorry you’re having trouble getting into the App. We recommend submitting a ticket to our support team on https://help.conferma.com and they will be able to help you to register and access your account.
Absolute rubbish
No card is active and can’t see any spending/ recent booking.
Despite having received an email confirmation that my booking is waiting for me on Conferma pay App!
No contact details to call and sort it out
So far very frustrating and waste of time
Response from developer
Hi, thank you for your feedback. We’re sorry you’re having trouble finding your booking. We recommend submitting a ticket to our support team on https://help.conferma.com and they will be happy to help you get set up.
