Conferma User Reviews

Conferma

Conferma Ltd

Finance

Travel

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Can’t reset password

Whenever I go to reset my password via the links, they never come through to my email address. Can someone help?

BC041120

3 years ago

Response from developer

Hi, thank you for your feedback. We’re sorry you’re having trouble resetting your password. We recommend submitting a ticket to our support team on https://help.conferma.com and they will be able to help you to access your account.

Terrible

I couldn’t even get the registration to work. It refused to let me complete the registration even though I knew I was entering the information correctly. Tried four times s as nd gave up snd deleted from my phone. Don’t bother.

mlfjhc

3 years ago

Response from developer

Hi, thank you for your feedback. We’re unsure of what could be causing this issue however we have improved the registration process since you raised this, please feel free to submit a request to our support team at https://help.conferma.com/hc/en-us

Doesn’t work

Payment failed and app wouldn’t let me authorise payment so had to pay myself.

Peter Yule

3 years ago

Response from developer

Hi, thank you for your feedback. We can see that you are using an old version of the app (v.4.3) We have since updated the App and recommend you download the latest version and turn on automatic updates.

So far the app is terrible

I can’t register my phone number for two factor identification because the number pad covers the enter key. Do better

Ugghmehhdhsjjs

3 years ago

Response from developer

Hi, thank you for your feedback. This looks like an isolated issue, we recommend submitting a request to our support team at https://help.conferma.com/hc/en-us so we can assist you further.

Zero stars

Unbelievably poor customer service. Horrible product that has wasted an enormous amount of my time trying to get it to work

coolllllduudde

4 years ago

Response from developer

Hi, thank you for your feedback. We can see that you are using an old version of the app (v.4.2) We have since updated the App and recommend you download the latest version and turn on automatic updates.

It deserves 0 stars

Unable to log in through the app. I have reset my password multiple times about 8 plus times and I’m still unable to get in through the website or the app. The app tells me Error 400
The website tells my password and username is incorrect. Yes I’m using the correct URL
This app is a nightmare while I’m traveling for work and you guys have no contact information. Already submitted a support email but then you ask me to confirm my email a s I go through the link and it takes me the screen to reset my password yet again except it says “failure” when I submit a request so it doesn’t work. And the email from customer service says that if I don’t confirm then my ticket won’t be addressed. This is exactly what I needed when traveling for work said no one ever!

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Shopgirl212

4 years ago

Response from developer

Hi, thank you for your feedback. We receive and action customer feedback on a regular basis which informs work schedules for new releases. We can see that you are using an old version of the app (v.4.2). We have since updated the App and recommend you download the latest version and turn on automatic updates.

Not work with USA

baklajenopodobniy

4 years ago

Response from developer

Hi, thank you for your feedback. We support a range of users and issuers in the USA. We recommend submitting a ticket to our support team on https://help.conferma.com and they will be able to help you to access your account.

Junk app

Created it and couldn’t create a card. Then tried to delete the whole thing bc i was tired of messing with it and the instructions they give to delete ur info doesn’t even exist. What a joke

tylerdurdenjones

4 years ago

Crash

Downloaded and constantly crashes

MB.,.,

4 years ago

Bill

Doesn’t matter how many times I use this 75% of the time I still have to use my on card for payment. It’s pretty much a waste of time.

doesnt like review

4 years ago

Response from developer

Hi, thank you for your feedback. We receive and action customer feedback on a regular basis which informs work schedules for new releases. We can see that you are using an old version of the app (v.4.0.1) We have since made multiple improvements to the App and recommend you download the latest version and turn on automatic updates.