Easy and fast
This app is so easy to use and my order is always taken care of very quickly. Love it.
App stole my points
Been saving up to get a free 7.5 inch sub, used points on reward but says my order is not eligible despite having 7.5 inch sub and other items in cart. Don’t waste your time
Slow service
The sandwiches were great, but there were no other customers in the store and it took 20 minutes to make 4 sandwiches
Online does not get the correctness you get in person
After a couple of complaints, which mainly go unanswered, from the app or online ordering, we got great service and fast food prep. Thank you Jackson store for giving us faith in you to come back. And, you had bread this time too.
Service & Safety
Location: Sussex, WI
They don’t answer the phone if their busy. Staffing shortage?
The are not trained in the point system.
There is no sign on the front door stating that masks are required even though there is a mask mandate in Wisconsin.
They don’t answer the phone if their busy. Staffing shortage?
The are not trained in the point system.
There is no sign on the front door stating that masks are required even though there is a mask mandate in Wisconsin.
Love Cousin’s! Love this app!
I’ve eaten the Cousin’s double cheese steak the same way...the only way for over 30 years!!! Double cheese steak, Mayo, tomatoes, lettuce, grilled onions, extra grilled onions, oregano, salt & pepper, light vinegar & oil, hot pepper relish; Bag of Sour Cream & Onion chips; Pink lemonade-Sprite mixes to wash it all down!!! If you don’t believe me, try it! Your life’ll never be the same...promise! It’s so good that when we moved to Illinois we drove back to the Milwaukee Villard Street location (the original location) at least 3Xs per month to quench that Cousin’s craving eventually taking orders and bringing the spoils home for our new Illinois neighbors! We’re now back in MKE sharing the same love with our new neighbors! Our favorite locations are now N. 92nd and Appleton Ave as well as Mequon Rd in Mequon, WI! Now...with this incredibly convenient app we get to earn points and cool rewards for doing the same thing! I just wish there was a way to apply coupons to my online order before picking up our goodies. Other than that I wouldn’t change a thing... Gotta have my Cousin’s! —Dawn H., Milwaukee, WI
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Fantastic
Cousins just opened up in Richfield and I could not be more excited!! I plan to make this location a part of my weekly routine. The staff was fantastic and the food was out of this world! Keep up the great work.
Bobbru123
Fast and friendly staff and service was great
Login required
Apparently, a recent update makes a login and account necessary. I won't do that, so I can no longer use the app.
Mr. Appenfeldt
Very friendly service. John was our order taker, fast service. Clean restaurant.
