Leave a Review Survey Merchandiser
Legit money making app!
I did a lot of research in trying to go d a legit money making app & I was not disappointed with this one! There’s almost always something available to do within a 20-30min drive. My first week I made over $250. If you use this app like a real job, you can make a stead income or it’s good for a little extra money here and there. Some of the work is super easy and some of it is quite involved. Make sure you read through the preview BEFORE accepting a job as some of them require you to print a sell sheet or letter of authorization prior to going to the store. Also, for example some jobs that might only pay $6, if you read the preview you will see if it’s something quick and easy & with it or if it’s going to be very involved with lots of products and maybe not worth the time it will take. When you first start, it may take a little longer until you get the hang of it, then it becomes quicker and easier! I’ve had no issues getting paid for any of my work and can not recommend this app enough!!Show lessangferguson
No consistency what so ever and so rude
Some of the staff is amazing, but you’ll never get the same person twice, they do that so they don’t have to be held accountable! They will blow your phone up when they want you to work, but are never there when you need help! Fixing a situation is up to their discretion, so hopefully you get a staff member in a good mood that day! Also If they don’t ask for a certain picture (but it’s required to get paid) and you don’t take it or if your pictures are not perfect, you WILL NOT get paid for your time even tho you do exciting that is asked of you in the app. It doesn’t matter, they will find a way so they don’t have to pay you! Get everything in writing before doing any job on this app and last but not least MAKE sure that your getting your money that was promised cuz they will go up and above to not pay you for something, they look for mistakes so they don’t have to pay you!!! So be careful and keep track of your money! Remember having Five stars and a gold star does nothing for you you get the same exact jobs and the same exact pay as someone who just signed up yesterday! Remember, it’s an app so you’re working for Robot in a sense! If you are an introvert and never want to communicate with your boss this is the perfect app for you, but dont expect to be treated as a person cuz your not your just a number they call to get their money!! Remember that!! Your not special or treated any different then a bot!Show lessAlphaFoxtrot76
Developer Response
Thank you very much for your review. We are thrilled that you loved your experience!No consistency what so ever
Some of the staff is amazing, but you’ll never get the same person twice, they do that so they don’t have to be held accountable! They will blow your phone up when they want you to work, but are never there when you need help! Fixing a situation is up to their discretion, so hopefully you get a staff member in a good mood that day! Also If they don’t ask for a certain picture (but it’s required to get paid) and you don’t take it or if your pictures are not perfect, you WILL NOT get paid for your time even tho you do exciting that is asked of you in the app. It doesn’t matter, they will find a way so they don’t have to pay you! Get everything in writing before doing any job on this app and last but not least MAKE sure that your getting your money that was promised cuz they will go up and above to not pay you for something, they look for mistakes so they don’t have to pay you!!! So be careful and keep track of your money! Remember having Five stars and a gold star does nothing for you you get the same exact jobs and the same exact pay as someone who just signed up yesterday! Remember, it’s an app so you’re working for Robot in a sense! If you are an introvert and never want to communicate with your boss this is the perfect app for you, but dont expect to be treated as a person cuz your not your just a number they call to get their money!! Remember that!! Your not special or treated any different then a bot!Show lessDeveloper Response
Thank you very much for your review. We are thrilled that you loved your experience!Mixed feelings - used to be good
This app and company have gone down hill. To start, initial job payments have been cut almost in half due to influx of “influencers” using their followers for the referral money. A sad misuse of power and sheep. The next issue is the mergers. This app was bought by a bigger app and that app merged this app and another app. Sound like a mess? It is. Then there’s the reviewers. If you get something denied, verify they are right in their denial. I’ve had a few times where the reviewer was wrong. Idk if they got paid, but their mistakes cost me money. Then there’s they actual app itself. It seems to always need to download the jobs. You could have been in the job 2 min before, but since you left the app for whatever reason, it has to download the jobs again. It’s slow, faulty, and confusing. The job flows don’t make sense in either the wording or the order of steps to complete. But if you manage to navigate the confusing app, find a decent paying job, get it approved by a decent reviewer, and wait 7 days for the final approvals and payment….it’s ok.
Another point to consider, some jobs for their big clients will be micromanaged. They will treat you like a kid, asking you to check in, if you don’t, like a first time parent, they’ll call and call till they hear from you. It’s borderline harassment sometimes.Show lessMejluc
Shipping labels
I have be requesting shipping labels since day one , and you know exactly how long that has been going on now it seems like months. Oh, iy is months! When I started the displays that were left standing were in need of some help. The product that was pulled from sales floor was thrown in a box and left abandoned. These boxes were picked through several times in hopes of filling an empty space on a display. But the display was no longer available. Waiting for product and shipping labels has been a recurring nightmare for me. With no assistance from or concern from anyone except Nelsy! A bright light in the darkness. She and Cesar are the only reason I’ve made it this long. Done everything application has requested and demanded of me now I want shipping labels to return product to client and still it sits in the back forever waiting for a return label home. Meanwhile the current displays stay helplessly empty urning to be replenished. This review is really just another plea for product and return labels. I have reported this issue through every platform and avenue I know of offhand. Review Reader you are my last hope. Thank you for your concern, sincerely LouieG13, signing off….Show lessLouie13G
No consistency what so ever
Some of the staff is amazing, but you’ll never get the same person twice, they do that so they don’t have to be held accountable! They will blow your phone up when they want you to work, but are never there when you need help! Fixing a situation is up to their discretion, so hopefully you get a staff member in a good mood that day! Also If they don’t ask for a certain picture (but it’s required to get paid) and you don’t take it or if your pictures are not perfect, you WILL NOT get paid for your time even tho you do exciting that is asked of you in the app. It doesn’t matter, they will find a way so they don’t have to pay you! Get everything in writing before doing any job on this app and last but not least MAKE sure that your getting your money that was promised cuz they will go up and above to not pay you for something, they look for mistakes so they don’t have to pay you!!! So be careful and keep track of your money! Remember having Five stars and a gold star does nothing for you you get the same exact jobs and the same exact pay as someone who just signed up yesterday! Remember, it’s an app so you’re working for Robot in a sense! If you are an introvert and never want to communicate with your boss this is the perfect app for you, but dont expect to be treated as a person cuz your not your just a number they call to get their money!! Remember that!! Your not special or treated any different then a bot!Show lessSuper Awesome
I started working this app as a way to earn extra cash. I wasn’t expecting much and really thought I’d do nothing more than make a little gas money and possibly take my wife out to a nice dinner once in a while. I wasn’t prepared for what happened. I started working a few assignments and really started to enjoy the work I was doing. Even though all this was new to me. Before long and without even realizing it, I had set up a route of regular weekly visits, customers began to request me by name, and I was really getting the hang of this. It’s challenging and full filling at the same time. I have an awesome support team for any issues I may have during my assignments. They’ve helped me strive to be the best I can be, especially those that are tough on you, Maria you know who you are, thank you for pushing me to do better. On top of all that you get paid and I mean you can actually make real money doing this. Mortgage payment, car payment whatever the case may be, you can make money! If you enjoy meeting new people and learning about new products and have the gift of gab then definitely try this out.Show lessLt.Dan74
Developer Response
Thanks so much for your review. We appreciate you doing business with us. Regards, Survey Merchandiser.Do NOT use this app!!
The company running this app is horrible, shady, and rotten. You will get constant headaches trying to deal with the project managers. My cousin and I both wirk a project together with three other people. One of those other people threatening to kill my cousin and myself, on site during the job, very loudly, and instead of simply taking such a violent, chaotic man off of the project and replacing one person, the project manager Luis decided to let my cousin and I go and lose two people instead. They are idiotic. They don’t even answer their phones when you have any issues. If you have an issues doing a project, and you text them via in-store support, they won’t text you for hours, if at all. They work with shady companies who do underhanded work and expect us independent contractors to represent them in stores. My cousin once had to represent a company that would take store’s money for product shipment and then not send them. I’ve had to represent companies that unethically spy on competitors products in stores. Trax Merchandising, the company you’d be working with, never tells us the background of any project we need to complete. It could even be for illegal or unethical business activity and we would never be the wiser. Do. NOT. Use. This. App. Do not work with Trax Merchandising. I wish I could give it negative stars.Show lessEdon Terez
Developer Response
Hello, we always take into consideration valuable feedback like yours, that is why we want to know if there is a best contact email or number where we can get in contact with you. Our apologies for any bad experience you had with us. Regards, Survey Merchandiser.The only thing I would change is..
The only thing I would change is that when you claim a project after that store’s business hours, there have been many of times where it will only give me 6 or 8 hours to complete the assignment which is impossible to do as the store does not open until the following day. I still would like to be able to claim the project however so that no one else does, and then do it first thing in the morning. (I.e., I go on merchandiser at around 5:30 pm and look at projects available. I click on one that I want to claim, but the store closed at 5 pm. They open the following day at 10 am. I have plans to be in that area the following morning so go forward in claiming the project so no one else claims it. Merchandiser gives me 6 hours to complete the assignment even though it is after business hours and the store is closed. Therefore I cancel the claiming of assignment and hope it is still there for me to do the next day).Show lessChrissi Ramos
Developer Response
Thank you for your kind feedback.Not sure yet.
Started using this app on friends recommendation. Not so sure I like it yet. It takes too long to get paid. My friend says her jobs are usually approved in 24 hours and it’s because I’m new. If this
Is the case, my suggestion is to approve new people first so they know how they are doing. I can’t continue to complete jobs not know if previous ones were correct only to find out after dedicating hours that they might not be while continuing to waste my time.
Additionally I find some instructions completely confusing. And
There’s no one to ask for clarification. So for now I’ve halted working this gig because I got several jobs waiting for approval. For the record they do say it takes 7 days for job approval. I did do a job yesterday where I had to purchase a product and they did reimburse me the same day but the job is still waiting to be approved. Which makes no sense if they had to view job to reimburse. Bottom line is that it seems ok but if you need money for gas (they will ask you to travel great distances with travel pay) you have to come out of pocket and wait to be paid. Gig workers can’t afford the wait time to get paid all while spending money they might not have.Show lessHrchyfdgiutg
Developer Response
We are really sorry to read that you had a bad experience. We want to take a closer look at this for you. Please send a note to +18662644496 or support@survey.com so we can connect.
