Leave a Review Stanford Health Care MyHealth
Unusable
Unusable, can’t view payment history because the date range widget is broken, it takes a while to load statements, difficult to go back to the previews screen from a statement, etc. I basically have to use the website on a computer instead in order to get things doneAllfou
E check in
This app has problem.
Bills are accurate. If you ask in doctor office or billing we don’t know about app.
In our case . Before appointment 2 days ago recheck in. Still coming messages . Please do it e check in.
If you did it why keep coming messages.
They need to fix app.
Alerts setting you can’t even control it.Show lessSehgal3
Please fix, so many issues
I hope someone from Stanford’s tech reads this and fixes it. I have so many issues w/this app. I am disabled w/16 specialists at Stanford, so I use the app often. The issue that comes in mind today is that you can’t copy/paste your message in the app, but can in the mobile site. Since only 1000 characters are allowed per msg and my health conditions are complicated, I often have to type my message in notes on my iPhone and paste it into the message to check word count. Unfortunately, even though I read messages in the app, I then have to sign into the mobile site to gain access to the “paste” function. I have more examples, but this is the most annoying one... Why can’t the app mirror the mobile site in functions? Also, why do some doctors use Zoom for one-on-one, while others use the app? Also, why can’t you program blurred background for users on the app to mimic the green screen the doctors use? Patients like privacy just as much as physicians. What about simple things like printing a list of my medications or health conditions or doctors? A print function would be helpful… mirroring the mobile site. Pls fix the app.Show lessAJM2011AJM
Bugged throughout.
Stanford health increasingly requires that I use this app for all medical issues and since they have info for health and insurance reasons they have all my personal data. This app is so not ready for prime time, it’s laughable. For instance, it makes appointments that neither I nor my doc requested. It sends text and redundant email reminders for these unrequested appointments. It sends text and redundant email reminders to look at test results which don’t exist. I guess it’s a situation of the shoemaker’s children having no shoes. Located in the heart of Silicon Valley and educating some of the world’s most brilliant software engineers, it appears that Stanford health has cut a lot of corners (including inadequate pre-publishing testing for glitches) on software engineering it’s very bad app.Show lessRichroi
I expected better
I concur with most of these other reviews. One would expect better than this app. Man in the heart of technology that’s the best that Stanford of all hospitals could do? You absolutely need tablet support. Disappointed!scottmine
No password manager support
I have a complex password to protect my health record that is managed by Apples password manager. This apps login does not support any password manager, yet even the built in Apple one. I am forced to open it up and manually copy my password anytime I want to use the app. This takes 1-2 minutes. Please fix your password field.Show lessLazarWolf427
IPad version needed
Very strange that a university with huge financial resources, located in the heart of the Silicon Valley, and pushing more and more medical visits to remote, can’t produce a quality app. Having an iPad optimized version of MyHealth would be a good start. Come on Stanford.Dan in SF
Too many updates
Every week it seems there is a new update. How about fixing it properly so we don’t have to update every week?Kathi8387
Bad Service
The system makes you download a new browser in order to login and just continues to reroute anyone back to the browser page until this is done. Changes to the system need to include all available browsers. This is not customer friendly or customer focused at all…so ryyujcc
No landscape on iPad
It’s absurd that there is no landscape mode for iPad. The app is nearly useless when an iPad is docked to a Magic Keyboard. iOs 15 does force the screen to rotate, but it’s still a miniature and unreadable. It’s 2021 and Stanford should fix this.SFMuscular
