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Need to improve..
Stanford need to improve the service and atenttion any time when we try to make or schedule appointments that are necessary in the short time and not for 2/3 months in front. More comments about the blood pressure tester many times are out or with wrong lectures. Just improve and will be the best one. Thanks.Show lessLove it!
Works flawlessly. Being able to visit with my Dr. remotely is a godsend.Needs work
Overall, this app is fine. The main issue for my use is that the screen view does not rotate for landscape use. I use a keyboard with my iPad and every time I open the app I have to use it sideways or completely remove my iPad from the cover/keyboard. This is really a no-brainer, but here we are.
It is especially crappy when trying to use it for my online visits where the app stays in portrait mode. It is infuriating to have to constantly remove my iPad from its holder just in order to use this app.
Really not thought out. Don't you people use your own products? Time to find programmers who think and feel, and don't just sit there dreaming about their tesla in the parking lot... really.Show lessTotally Inadequate
What a total failure on behalf of Stanford Healthcare to create a video app for senior citizens to ONLY be able to use on mobile phones. I suspect it’s no problem for a Gen Z patient to talk with their Stanford Healthcare physician through a 5” phone LCD. EVERY other virtual meeting app works on larger screen computers including portals created for Physicans in other healthcare systems. But Stanford Healthcare forces patients to use a cell phone. Again ... another failure from Stanford Healthcare.Show lessDeveloper Response
We do support video visits on desktop. Please contact our service desk for assistance 1-866-367-0758Great app
I use this on my iPad and I get a full screen look. I use it for video visits too. It’s great! I have other doctors that don’t use this particular app and it’s not nearly as user friendly.Sarah
Convenient & easy to access!Version 7: test results disappeared!
Less than a year of test results are now visible.
I rely on ability to look up and show these results to other doctors when I visit them.
Please put these back!Best App!
Best app I have ever used! Fast, easy to use with all clear informationNeeds an iPad version
The app otherwise is serviceable. But until it’s as useful as picking up the phone it often just gets in the way of what you want to do. It makes it very hard to contact a provider to ask a simple yes or no question like “I’m bleeding from my fingernails, should I make an appointment or go to the emergency room?” How are you supposed to manage your care when the design strategy of the app is to make it harder to contact your care provider?Show lessSo annoyed
So annoyed how dysfunctional the messaging application feature is. Will erase the 1000 character capped messages which often need to be minimized momentarily to reference complex medical documents and jargon. Attachments feature will also erase messages. Seriously unstable and buggy. Could have been coded by a child not to erase text while in the application. Epic fail. Please address. Some app features not fleshed our but have potential- assuming someone develops them one day. IdkShow less