Leave a Review Atom
Great app ONLY IF theater participates
Purchased popcorn and drinks with tickets for Springfield mall, VA. Prior to movie starting I got text asking if I wanted everything prepared and ready for my arrival. I was in parking lot when I got text so of course I agreed. When I arrived my purchases were not ready. The computer was blinking red with my order and no sound because they lowered the volume. 4 people working the registers and each one saw me. 3 males and 1 female. When the male with glasses finished serving his customers he went to assist his coworker even though he saw me. He walked in front of me to get something. Finally I had to yell “Excuse me. Are you taking care of Atom orders” If I wouldn’t have said that they would’ve continued taking care of others. What’s the point of ordering food purchases if you’re going to ignore the orders and customers ordering from Atom?Show lessAleida26
Developer Response
Hello, thank you for notifying us about your experience at the Regal Springfield Theater. Atom would very much like to hear more about your experience and assist. Please shoot us an email at support@atomtickets.com; please add Springfield Mall to the subject line, and a customer service manager will help you promptly. Thank you!Great App
ATOM Tickets are a great way to make going to the movies simple and easy. A few easy steps, user friendly interface and fast too. I use this app every time I want tickets to the movies in any state I’m in. They constantly have good deals and when I get to the theater. It’s a quick scan of my smart phone and I can get to the movie on time even if I’m running a bit late. But don’t just take my word for it I’m sure there are many others who feel the same way ! Do your research and enjoy.. don’t forget to silence your cell phones 😁Show lessGoodieVibes
Revolutionary
Perfect way to keep up with this new age of watching movies. New Interface is super user friendly. Out of all my purchases through Atom I’ve never had not one complaint nor had to contact customer service about a ticket or money issue. It is SO freaking easy to buy and to CANCEL. You do not know how many times I will buy tickets ahead of time and the group I am with will decide to do something else instead... cancelling with ease. No need to talk to a machine, a human, nothing.. cancel with one button!! Amazing!! Thank you so much Atom.
Please look into a monthly subscription service.... where we can go watch any movie as much as we want as long as we’re subscribed!!Show lessMairienL
Great app, annoying privacy requests
Great app. Makes ordering tickets super easy, and allows for pre ordering concessions if the theatre supports it. And supports loyalty cards from a number of theatre chains.
Loses one star though as every single time I try to order tickets, the first step in the process after selecting the movie location and time is to “invite friends”, and it asks for access to your contacts. If you decline, it will ask again every single time you place another order. In my case, I was checking seating availability at a number of different theaters and showtimes, as it was a new movie and selling out quick. So I checked at least 15 different location/time combinations, and it asked me 15 times to allow access to my contact. I already said no once. Stop asking me every time time! Remember my choice!Show lesskmichalec
I absolutely love this app
I first heard of the app through T-mobile Tuesday when they gave us free tickets to see a movie. I absolutely love this app. It’s really convenient and gives you multiple ways to earn free tickets. It’s fast. Every time I go to the theater and go to my app it right away pulls up my ticket before I go searching through it and I love it when I find promos to use to save more money on new movies or even get free stuff. As a regular movie goer this app is perfect and I can count on the app to get me through without major lines and I can enjoy my movie with less hassles along the way. Truly would recommend this app to everyone and the benefits are great. I also love the fact that I can still earn my points from rewards programs I am a part of in the process. Thank you Atom and keep up the great work!!! ❤️Show lessNybaby91
Give the option for the wheel in our settings so we can choose the one we like to use...
The old version was perfect with the wheel. And why would you change showing the price for the show? Now I don’t know what the show costs until I’m about to pay!! At least give us the option in the settings for the wheel please....Give the option for the wheel in our settings so we can choose the one we like to use...Show lessMGH1993
Good service
Been using atom app for 2 years now and it has never let us down. Their customer service is great as well. One time, i had to cancel our movie because something important came up, called their customer service and literally 5 mins after the conversation with the representative, i got a whole refund. That's what customer service is all about. Making it easier for customers. Thanks, Atom! Keep up the good work! :)Show lessMaya082885
I mean I guess
It’s an ok app unless you make a mistake or select the wrong theater because that’s easy to do when they all have the same name. AMC 18 or AMC 24 I mean it’s easy to do and Atom can literally do nothing but transfer you to the theater who will then Make you come to the theater (remember it’s not the one you might currently be at) and refund your ticket. It would be much easier to simply walk up to the theater and by the ticket at least then it removes the potential for mistake. Unless you buy tickets days in advance and can adjust Incase of a mistake, I probably won’t use Atom unless buying group tickets days I. Advance. It’s not good for anything elseShow lessJessica BeeETeaTea
Very Disappointed
Was looking to use this app because I always buy tickets for a group of friends and have them all pay me later and I liked the feature where you can send them all their tickets using FB or their phone numbers. However, I was immediately turned off by the difficulty in navigating the app to find a theater near me with showtimes (that I know are at said theaters) but the app kept saying the closest theaters to me were about 2-3 towns over. I couldn’t find one of the 3 theaters in my city and when that happened I just uninstalled the app. Looks like I’ll stick to the traditional buy tickets on fandango and have my friends Venmo me and give me cash. I was looking for convenience and navigating the app alone was very inconvenient and frustrating.Show lessChris Chaps
Great for any cinephile.
I just it this app over the weekend after winning free movie tickets on the radio, and I've had no issues with it thus far! I cancelled two movie tickets today after my plans changed, and I had no issue rescheduling in the app and getting another set of free tickets!
Only quirk is that Cinemark theaters (which I happen to be the closest to) aren't set up with the Atom ticket app, which means I have to go out of my way to look for a AMC. When almost every theater is compatible with this app, THEN it will get a full five stars. However, it's still a good app, perfect for anyone that likes to plan ahead of time and order tickets for movies are coming out soon.Show lessHipsterandBoho
