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Verry efficient
I like how it has so many offers through the app and especially when you use T-mobil Tuesdays specials. At first it is difficult to understand the works of the app but then wen you find you can do so many things its amazing. I love how you can invite friends and instead of going to each separate movie theater website you can just go to one app pick your( and your friends )seat and decide as a group how it will all be paid honestly i have bought so many tickets since i got this app. Not only that but there is often a separate and shorter line (in many theaters i have gone) to scan your tickets when you buy through atom.Show lessasdfghjkl/jamsin
Pretty Great App
New to the app here, already love the processes within the app and the ease of booking tickets. The friends option is also a game changer for those who are always indecisive when it comes to going to the movies together. One thing I wish for, and the reason I couldn’t give 5 stars, is the ability to add booked tickets to your calendar app. I always forget what movies I have booked far ahead and depend on my calendar to let me know what’s next. Overall, a great app and great service.Show lessDoccchase
Convenient, Easy-to-Use, & Good Deals!
I got the Atom Tickets app after seeing a T-Mobile Tuesday’s campaign in which downloading the app would give you a movie ticket for only $5 (I ended up seeing some new release, forgot what it was). I’ve been using it ever since. The app is pretty streamlined so it’s never hard to find movie suggestions, local theaters, or seats. Occasional deals pop up too, like $5 off a movie ticket or other discounts.
Highly recommended!Show lessThatBishFish
I’ve become a movie junkie thanks to atom!!
I’ve been using this app off and on for 3years. This app makes the whole movie going experience streamlined and easy. I went from seeing a movie maybe two to three times a year, to going weekly. The notifications are helpful because they let me know about movie events in my area that I wouldn’t have known about otherwise. This app also connects to the amc app which I like a lot! Thanks Atom!Show lesschasmari22
Worst experience
So I have tried this app twice and it always disappoints me!!! I specifically booked a certain day because I knew I would be off work the app chose another day for me to see my movie!!! When I realized what happened the app was asking me for the review of a movie I didn’t get to see. Call customer service to explain only thing he says is I understand so I asked for a supervisor and he never returned back to the call!! Customer service is horrible and this app has more fees than fandango. I learned about this app thru T-Mobile Tuesday’s and was trying something different!!!Show lesslovedave2018
Thank You!
I have never been more caught up with movies thanks to Atom. The app is so easy to use that it’s the only way I buy movie tickets now. I even have a watchlist so I can actually remember what I want to see and when it’s coming out. On top of all that Atom drops the occasional promotion i.e. buy one get one tickets on a certain film. Thank you Atom for having an awesome app/service and getting me out of the house a little more than I normally have! If you are a movie lover or just want to see more movies I would recommend getting Atom and taking advantage of all they have to offer.Show lessreefchick
Great app with ATOMICALLY splendid customer service!
Love this movie app for buying tickets! Recently their servers were down and I wrote them about the issue and hoping for a free ticket when servers came back up (a promotion they were doing) and they wrote me back via twitter quite promptly and told them they were working on it to get it back up as quick as possible, not to mention they kept their customers informed of the technical issue via Twitter, when they replied back to me, they even made light and friendly convo directly in reply to what I wrote them! I love more than anything else when a business is more than just a frigid entity but actually appeals to its customers with friendliness and a commitment to concern about their product and the customer’s satisfaction! Thumbs up! 👍🏻😃Show lessMidnight_Dreary
Great app interface but is more expensive than buying directly from the theater
So overall the app interface is really clean and simple to use. You select your theater, showtime, seat and enter your payment details and your done. Really quick.
However, right now they only support about 1/3 of the theaters in my area which is compared to Fandango which supports almost 100%. Also, I’ve noticed after taking into account the convenience fee that Atom charges you, alot of times it’s MORE expensive to buy through Atom than buying directly through the theater’s website which could make this app completely useless.
Overall 2/5 since its more likely going to cost you more money to use this app than it were if you weren’t going to use it.Show lessfg62662
Customer service
UPDATE: After the initial issues getting customer support with a bad ticket order, Brandon reached out to me the next day and promptly resolved my issue.
OLD REVIEW: Purchased tickets for Mission Impossible, nowhere on the movie description did it say there were Chinese subtitles, and yet there they were. Walked out of the movie and asked for a refund from Atom but they said it’s the theater’s responsibility, not theirs and refused to compensate us in any way. Disappointed in the way they handled this, will be staying away from Atom in the future.Show lesstl047362
Atom took care of problem caused by Fathom Events
I am updating my original review. When Atom saw the review, Brandon at Atom made numerous attempts to contact my wife to rectify the situation. When they reached my wife, Atom had no idea that the show vendor, Fathom Events, had cancelled the special showing of “Big.” Atom corrected the situation and refunded what my wife and daughter paid for the tickets. Brandon at Atom was extremely courteous and did everything possible to resolve the issue. Thank you Atom and thank you Brandon at Atom.Show lessJeffFrmJoisey
