Leave a Review Atom
Brutal
My dad spent like 30 mins trying to get his account back that he never had6648628742
Developer Response
Hello, thank you for taking the time to provide your feedback! I'm sorry to hear your dad had trouble logging into his account. I would like to hear more about the issue if you can kindly email us here at support@atomtickets.com and include "6648628742" within the subject line. A support supervisor would be happy to look into this further for you. :)Order and pay for tickets in under a minute
This app is perfect and I have to say that the ease of picking seats and paying has brought me back to going to theatres. Ui sometimes changes with version updates and some are better than others but they don’t seem to screw it up.Bigdaddy316!
Great app, very convenient and easy to use!
It’s easy to use and good for a quick buy when wanting to go see a movie. Whenever I had a bad day at work and just wanna go home and have a nice date with my sweetheart, it’s perfect to look through and choose what movie, where and what time at the drop of a hat. Some places you can go ahead and order your food, I haven’t done that yet! I’m sure it’s just as easy. Anyways, great app, easy to use and very convenientShow lessKiersten Bxtch
Exceptional service
Let me preface by saying I rarely, if ever, write reviews. But Atom and the app are the exception. From start to finish, this service makes ticket purchase and management painless and incredibly convenient. Their support is equal for regularly scheduled showings and special events (such as Fathom events). What won me over, aside from a well designed and reliable app, is their customer service. Very simply, we bought tickets to a special event months ago and literally at the last minute couldn’t attend. Go to the app, pull up the ticket and click cancel. We had a refund in our account within minutes. Great customer service will always win customer loyalty. Five stars, Atom.Show lessBagogas
Ok
Yes the advertising ads are bigger then the regular show times ads I can see that now it is a little more distinct and user friendly and with repetition I will clearly see your method of presentation even more even though I do not approve of your presentation of designs,,gotten used to your design though now,, good thing I did not sign into a account with you in reading your reviews though,, your trailers are not viewable, say oops or what ?,,or why ??, I guess my I phone is not good enough to download your speedy format or just to much crap to try to down load to view your trailer, one option is to delete the crap, which I did fandangoly appt I can view the trailer view yours I can notShow lesspettttme
Will stick with Regal app
Tried this app today with my son. Purchased 2 tickets with it. It did not apply a Regal gift card even though the app showed a picture of a Regal gift card. I have an Apple 7 plus phone and it gave me the option to put my tickets in the Apple wallet app… which I did. This presented the next issue. In the wallet the Atom ticket did not tell me what row my seats were… just the seat numbers in the row. I had to go back into the Atom app and actually count the rows. I was excited to try the concession ordering thinking this could help me get to my seats quicker… wrong again. Once we checked in with our movie tickets I asked where do I go to get my concessions ordered with the Atom app. I was told to get in line with everyone else getting concessions. I was expecting a dedicated line for Atom preorders. So basically I got to stand in line and get my concessions like I have been doing prior to using Atom. There was no advantage to ordering my concessions in advance. Long story short, Regal app works better and does anything this app does but better.Show lessSturimUp
Developer Response
Hello, thank you for sharing your experience. Our support team would like to hear more about this and assist with a resolution. Please email us at support@atomtickets.com, if you can please include "sturimup" in the subject line and a support supervisor will promptly assist you.Questions??
1) Trying to figure out a few things and one is why are there some theatres that the time of this movie, is either lit up which this light sky blue going around each time of this movie and 2-3 theatres have the times all lighted up around each time and 2-3 theatres are not lit up? Does it mean they don’t support the ATOM?? You filled some of my questions. I need this info today please? I have it right there but can’t finish until you tell me? I hope I can still finish this because my friends will freak out once I can finish this.
2) I know it said something about getting your friend(s) tickets so we can sit together. Is it saying they can get their ticket for the same price or just for sitting by each other? If yes then how do I add them on? What if I am paying by cash and her (them) want to pay with a bank card?
3) I take it that once I started to finish this then I will see the finish bottom? I also want to find out if all tickets are $4 like in the 3D theatres that are a little more if they are $4 as well?? If you could answer all the questions please? I am just asking that because anytime I ask more than just 2-3 questions they don’t answer all the questions.
Thanks
AmyShow lessRobandAmy
Great App
The Atom app is super easy to use and very convenient especially for ordering tickets and reserving your seats ahead of the movie show time/date. Also love that the fees are lower than other movie apps, you can use gift cards, input your theater loyalty card to still earn loyalty points, and invite/send friends info on the movie you will be seeing along with your seat number so they can purchase a seat right next to you. Awesome!Show lessLuvCingMovies
In love with it already!
Atom makes it so easy to find a theater, but tickets, and even pay for food and drinks and snacks in advance. This app is very user-friendly, that is understandable to all ages. If you want to look at what’s out there, they’ll have it, and you can even buy tickets on the app itself. By ordering seats in advance, you can ensure you will get a good seat in the theaters. Although they have a pricey convenience fee, you can often minimize that by using the T-mobile Tuesday’s app (if you’re a T-mobile user) and there are deals on $5 off and they wipe out the $1.50 convenience fee that is set on each ticket. I’m so in love with this app already, I got tickets from AMC for $7.74 a ticket without any hassle! Before they would sell “gold” tickets that are $8 each but to be honest, these are just a bit better. You also get to look at upcoming movies and pay for concession meals in advance and that’s a huge advantage of using this app. It’s living up to its hype!Show lessBarhie
Awesome Overall Experience
I love this app. The fact that you can reserve your seats at your fingertips is awesome. But the best thing is when the agent scans your ticket at the entrance, the concession stand workers is alerted (somehow) and starts prepping your online order as you’re walking to the concession stand. You stand in a separate, special line from the general public line which is way quicker. That is so cool. But you can also cancel your tickets too as long as you cancel 30 minutes before the movie start time. Talk about absolute convenience at its best. Awesomeness!!!Show lessOptimusPrime808
