Leave a Review ZIIP Beauty
Good device, bad customer service & care
Got my device a month ago, they just launched a new device for $150 less and are offering no make-good offer of any sort in this instance. Shows how little they care about their customersEduardasader
I LOVE MY ZIIP
I love that I can access different treatments to target my different skin concerns!Saaaaaaazzzzp
Treatments Don’t Really Sync
Love the device, but each treatment video doesn’t really sync with the device itself. I’ve tried starting when the treatment tutorial begins as well as way after the tutorial starts, but my device always ends up finishing & shutting off before the video tutorial is finished.
Also, there’s no way to fast forward through the tutorial video, so my device is just waiting (& perhaps its time has already started running?) while I wait for the founder to finish her initial talking portion of the tutorial before the actual treatment begins; this is even when I press “Skip” to skip over the part where she takes time to apply the gel.
Would really appreciate someone from ZIIP looking into trouble-shooting this!Show lessElleH2018
Functional, but really inefficient.
When I’m trying to get a program going, or am in a hurry in the morning, I can’t say that I’m a big fan of having to log back in to the application, which seems to be a recurring issue. Similarly, I’m not a fan at ALL of having to endure 10-15 seconds of hearing fluff about the program I’m doing- e.g. “You’re going to love this, it’s easy, it’s fast-“
Is it fast? We’re 30 seconds deep, and I can’t fast forward through to your hype talk about a program I’ve done before.
The videos are also super inefficient, with tips for applying the program sometimes only showing up on the second half of the program.
Diagrams would be so much more effective than these videos, which take over your audio, and aren’t doing anything a diagram couldn’t.Show lessRaptorproof
GREAT APP
Love all the different treatments. Like having my own personal expert at home19magpie88
So far so good!
The time and effort that’s gone into the app is amazing and very much appreciated- I love the workouts! But I’m new to the ZIIP world and I find that the device doesn’t necessarily sync with all the actions going on in the video meaning no ‘ending’ beeps. It doesn’t have to be a perfect science since it’s obvious when to stop and when to change areas. Really happy I chose ZIIP and excited to see the results over time!!Show lessalexandran99
Treatment plans
Love the device but the app is buggy and the treatment plan does not advance past the first day as other reviewers have mentioned.
Please update!KriziaB
App doesn’t properly sync with device.
Treatments hardly ever sync with device, even when the app says they did. Disappointing.b1f4
For the $$$ this app should be updated regularly
At $495 for a high end device, the app that you HAVE to use to get it to work should at the very least be regularly updated with new programs and a lot more of them. Without the app, the device is pointless, if you are going to charge $495 and it relies on the app, put some of that money back into the product being sold and keep it up to date with new programs!Show less9660543
Challenging to get it working
I got the Ziip recently but hadn’t been able to use it because it wouldn’t connect to Bluetooth. I had to delete the app and reinstall it two different times. Then each time my data was gone including password so I had to reset everything. I finally got it to work today. I did my first treatment and it was super easy to follow. Fingers crossed it will keep connecting.Show lessKVCahill
