ZIIP Beauty User Reviews

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  • Used to be great!

    This was my best defense against sagging skin. Used it twice a week until they changed the app. Now it takes 45 minutes of screwing around with deleting the app and reinstalling the app and signing back into the app and now it doesn't work at all. The device does sync to each program but there are no instructions. I have to do it by memory, but then they changed the NAMES of the PROGRAMS so I don't know which one I'm actually trying to use. It's a disaster.
    But when it did work, the doctor who gives me Botox asked if I'd been "cheating on her" because my neck looked so great!!!!
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  • Videos won’t start with new update, really annoying

    It’s useless now without the videos working. Please fix ASAP! With iphone 11s
  • App doesn’t work!

    The treatment videos do not load. Also, where is the clarifying treatment for blemishes?! That was the main reason I got the ZIIP over competitors. Very frustrating when purchasing a $500 device. Please fix this ASAP!
  • Worst app ever

    Where do I start! The font size for text when you register an account in the app is like 1 pt. Text flows into the fields from the right which is completely non standard. You can’t enter a birthdate because the keyboard doesn’t display when you click in that field. The videos don’t play when you sync a treatment making the product useless. The account you create on the website doesn’t sync with the account you create in the app. The treatment videos in the app are not available separately on the website. You can’t make a support request in the app. So many things they could do so much better.
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  • Great idea, doesn’t work!

    Unfortunately the app does not work at all, when I open a treatment the video is just black screen and Im unable to play it. It freezes. Also the gel my device was sent with is also faulty as the bottle is broken. Really unfortunate especially for the price.
  • Changing opinion in a positive way

    I had previously written a negative review about the Ziip app not working. It seems to be much better now! I have only started using it so can’t speak about results as of yet, but definitely could feel the currents doing their thing! Looking forward to seeing what happens next!
  • Frustrating

    I enjoyed using the app for months until recently. It won’t open/stay open so I’m unable to sync my device for a new skin routine. Very frustrating. I will be contacting the company if this isn’t resolved soon.
  • Horrible

    Wish I had read the reviews about this app before spending $500 on the device. You can’t do anything with the device if the app isn’t working. I’ve had mine for less than 2 months and the app has failed 5 times. The device works great, but if the app has a problem you can’t use the device at all so you’re left holding a $500 paper weight. I’d look elsewhere for a micro current beauty device and save yourself a lot of money and headaches.
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  • Awful

    It used to be great. Super reliable but now O can't even open it to properly delete it. Now, what am I supposed to do with this overpriced device?!
  • None of the videos will load

    I have deleted and re-added this app several times and even though my device syncs I cannot play any of the videos. The vids or step by step instructions should be accessible outside the app

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