Leave a Review G Adventures
Not useful
I’m on a trip and this is not at all useful! Just use the website if you think you want to contact this company.wmedd
Sad Missed Opportunity
I love traveling with G but their app is a terrible insult to all their customers. For years and years now it is the most useless, non-functional, glitchy, unreliable app I have ever used. Rarely works and when it does is so glitchy with such little or inaccurate information that it’s laughable.
What a sad state of affairs for a million dollar company to be represented by such inferior and unsatisfactory “app”. PLEASE DO BETTER BRUCE !!!Show lessNick Capock
Doesn’t work!
First of all, GAdventures as a tour company are amazing. I’ve been on 3 tours with them and would rate them 5 stars and highly recommended. However this app sucks! It just doesn’t work. I have 2 upcoming trips and when I click on them I just get a loading icon...forever! They advertise all these wonderful things the app is meant to be able to do but I wouldn’t know because I can’t get passed the first screen. And judging by other reviews it’s been a problem for years! This should be an amazing app and very useful and it’s a total disappointment. Don’t advertise an app and even encourage people to download it when it’s not ready and doesn’t function! The team in charge of the app should be let go and G needs to start from scratch and get this right. The fact this has been an issue now for so long must be embarrassing for a company that prides itself on great customer service. Very disappointing!Show lessKMc0512
No good
This app does not work. Trips don’t load properly and you can’t enter any information. This is no reflection on G adventures - their tours are brilliant but this app is rubbish. Save your data and don’t download.OliviaaS
Useless
My trip doesn’t even appear on it despite, logging in over and over and re installing and having all the right details in. Useless
Update:
After writing this message, I can now see my tour. However now my tour has been cancelled- the coronavirus- which I understand, but no one from G Adventures has gotten in touch via email, and on their website online it says that the app will update with all information- and it has not- no notification of trip cancellation- on the app I’m ‘still good to go’ and there’s no credit appearing for the cancelled trip.Show less14Laur
Pretty useless app
Good thing the people running the trips aren't as bad as this app.
This app is pretty useless. It's supposed to be able to replace you having to look up stuff off the website. But if it doesn't contain the most basic information such as joining hotel what use is this?
They want to make it all fun and friendly with chat and other features that no one uses. Just go back to a basic app that listed what goes on. Where the trip starts and ends. Stuff changes in between. I've been told by countless ceo I've got selective hearing. That's because I'm vacation. I only need to know what is going on today and maybe tomorrow.Show lessyangstergangster
Useless app!
The app worked for our last trip but since then it has deleted us even though we are fully registered for another trip. Can get on website but app is a disaster! When is this company going to invest in a reliable upgrade?AryehB
Terrible app
Doesn’t even have the hotels now in the day by day itinerary. Also took away the countdown to your trip.teabelly68
Worst App Ever
I love G but this has got to be the worst app and support ever. Trips load and then disappear and after multiple emails, chats and phone calls-nothing works. Take it off the market until it’s ready G!Acrb2001
App doesn’t show My Trips anymore
For a while now, the app hasn’t worked very well. I have a trip next month and I can no longer see the itinerary or packing list or vouchers or anything related to my upcoming trip. I’m logged in and nothing is showing up!
Please please please fix this soon!nickname100114
