Sling User Reviews

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Top reviews

This is beyond atrocious...

.Vue went away. Fubo is FUBAR (the one good thing about it being that I was finally able to make my own profile, then star channels in the order I want them in the guide.) I'd like to try Dish but like Sling, it appears to be missing a particular crucial channel, somehow. I mean, what year is this? It shouldn't be too much to ask to have ONE perfect service with every channel that isn't an intelligence-insulting ripoff. You'd have all the customers. That I can't create my own profile, login on the site, arrange a custom channel list in my desired order, and save it, is disgustingly prehistoric at this point. I've got a list of about 116 channels, of which none should be missing from a service; don't you want the widest, largest audience possible? (Note: I cut out all the boring news, sports, etc. I should be able to choose the ones I want.) Also? You should be able to watch while scrolling. The guide boxes should include as much text (episode titles, descriptions, etc.) as reasonably possible. It's probably best to see a highlighted channel's program info at the top of the screen so that only one click is needed to select it.
I guess it'd just be a miracle for the free over-the-air channels (with the vastly superior guide) to be able to be added in with the rest instead of having to be separate.
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Cable my whole life, a great switch!

I really love Sling. I hated cable because I didn’t get the shows I wanted without paying more money. I don’t want sports so I can select not having that package and costing more when basic cable packages usually included a majority sports. I love being able to have my reality tv shows for only $5 more a month. That’s well worth it when cable was $20+ for nearly not as many channels.
I also like I can stop and start this subscription easier than cable. I’m in my 20s and have months where I’m barely at home or I’m at home constantly. Being able to start and stop without hassle is the best.
I also like being able to watch all my shows in one place instead of jumping from app to app like cable companies often require.
One thing I would like to see is a more refined search, kind of like categories on Netflix. The On Demand section, but with a little more defined categories that show ALL the available on demand movies or shows, not in the categories Sling creates.
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On Apple TV 4K

After three full sweeps up and down I might be able to get the info on each channel to load on to a half sized grid, broadband connection. However the app doesn’t buffer the Apple remote swipes well so I’m often 6 hours in the future without knowing. Impossible to go straight up or down. I click on a show that is out of sync with the back end near when it’s about to start another show and one of two things happens.i get offered to record but not watch or my view changes away from grid view. Suggestions: Put views in settings and Not within UI since app writer cant control remote well. Also I would like a full screen grid like I had on androidtv but no way to get same interface on Apple. For the money being exchanged the interface and control aspects of this app are unacceptable. Considering alternate services that offer better app quality. This was magic on appletv but on Apple I feel you made my tv smaller and I am swinging to see past the half page ads. I don’t like ads. Give me full screen and a settings menu to never go away from a FULL SCREEN GRID!
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So disappointed

To say I’m disappointed is an understatement, especially after paying for a subscription!!
There were shows that I wanted to watch that I was able to through other apps, but not all episodes...so I thought ok, based off of other reviews and other family/friends experiences, what the heck....the APP STINKS!!! or the subscription, I don’t know! The amount of times that I spend, shutting down, all apps, my phone, the TV, etc (and yes, not that it matters but, I do have a new iPhone 11Pro Max...) it connects MAYBE 25% of the time and even then it doesn’t always stay connected, if I have to pause the show to (ya know, have a life for a moment) and hit resume, IT RESTARTS THE SHOW!!! Then, when I try and skip ahead back to where I was, it freezes, and says, oops, UNABLE TO CONNECT, AGAIN!!!! I spend more time trying to connect and get back to my show than I do actually get to enjoy watching my show (and I’m talking 60 min long shows) I don’t think I’ll be paying for another month. It’s not worth the hassle, great idea, but I’m so beyond disappointed and frustrated that it’s not worth my time or my money (PLUS, even after paying, I still have to watch commercials...so why?!?! What’s the point?! There isn’t!!)

Nice try, but, bye-bye Sling...you’ve let me down and I would NOT recommend to ANYONE!
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The fail to have a fundamental feature

I left the directtvnow app and tried this for the month. I would have saved $25 a month having this, but my family didn’t let me keep it. At first it was just the complaining of my children, and I could really care less about their opinions about the app. When me and the wife sat down to get out Sling, the first thing she noticed was the LACK OF AUTO PLAY. That was her one and only deal breaker. We both binge shows because 3 kids and full time jobs take up most of our time, as it should. When we are home together and want to watch Below Deck, we don’t want to get up and go into the menu every single time an episode ends.

I couldn’t believe this app was incapable of integrating a feature that every other video streaming service has. I googled, Reddit, went through Sling Help section and I found nothing except complaint about them not having this feature from a lot of customers. Had to cancel and go back to the old directtvnow (now at&tnow). Until that feature is introduced, I will wait over at at&t and keep the family happy.
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Good on demand, glitchy app

The idea of sling is great that you can watch on-demand as well as live tv. However, the app is very glitchy. When casting to google chromecast, sometimes the show won’t load, ads will freeze, and pausing never works and if you exit out of the app for too long (to scroll fb or something) the app will glitch. The only things to fix this would be to close and reopen the app. The interface is also very unorganized and “cluttery” in a sense. The search engine needs to be better. I also dont understand why some on-demand episodes won’t let you watch them if they’re coming on live soon even if they already aired. That’s the whole point of on demand. I don’t have any problems with the actual website on pc. I just think their mobile/portable apps need better technical support.

Besides all that, I think Sling is a great idea. The glitches are aggravating but they’re not deal breaking and I would rather deal with these glitches than get cable.
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Great offerings but poor UX and UI

The levels of channels, packages and device options at such a reasonable price makes SlingTV the service wonderful. However, it’s application solutions on every device (smartphone, Apple TV, web) hav such difficult and poorly performing user experience as to make it laborious to even want to use. The channel selection, the navigation, the program guide, and even the program options are just poorly thought out and weak. You can select favorite channels, but Sling app will never return to this custom list upon each app launch...you have to manually select it again as your guide preferences on each visit. Filters often don’t fully deliver their selection...I can choose Movies and be shown three movies, but select all channels and you’ll see 7 or 8 movies are available. There are no last channel options or channel range selection. The use of pull down or drag up dialog windows (like program info) is often hit-or-miss in working...it can take several swipes to get the intended action to occur.

Again, great streaming service is countered by such a poor user experience and interface as to make you seek alternatives.
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Heads up Sling has got to do better.

There is some glitches on this app the channels where you can watch things on demand like a series would say season 2 with 8 episodes only to click on it and it not be that. Not the first time it has happened. Then on live tv it will say one thing is on only for it to be something else other than what it is. This app takes 30 bucks off my debit card monthly why should I as a customer have these issues? Yea it’s a lot cheaper than cable but if I did decide to switch to cable tv I wouldn’t have this issue. Also another thing I been having this app now for over 6 months update the on demand options. The same thing is on their from when I first got this app. Do the creator of sling even watch sling to know that these issues are there?
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Sling TV Services

I use SlingTv with my smart tv and I must say that this has been a horrible experience. I attempted to call the customer service number for troubleshooting and the service professionals were extremely dismissive about the glitches that I detailed. When watching any program that has commercials, be prepared to be interrupted with 2 minute buffer and blackout periods. This is such an inconvenience as it subtracts from being able to have a seamless viewing experience. By the time that the program returns from the blackout/commercial break I’m completely exhausted and lost about what I was watching and where I left off. I would be far more satisfied if Sling would fix this issue. If I must be subjected to commercials, they should play from beginning to end without stopping and starting then blacking out for two minutes before returning to the program. It’s exhausting and often times I’ve fallen asleep simply because the tv blacked out for so long! It’s very frustrating and the sling representatives were unhelpful and unwilling to offer any sort of compensation for this issue even though I’d only had the service for 2 days. I feel like I’ve been ripped off and I will not stop until my voice is heard!
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Flawless.... if the app worked.

I don’t normally write reviews but after being a paying customer for over a year I’m about done with sling. Don’t dare try to watch anything on demand. The app constantly crashes especially if you’re using your cellphone. Doesn’t matter if you have the greatest cellphone provider along with WiFi just don’t even bother because you’re not going to be able to watch an entire show no matter what. It typically crashes towards the middle to end so if you want to watch anything you’re better off dvr’ing it and then watching it on a smart tv or Xbox. It’s a joke honestly. Unfortunately for us where we live we don’t get very many options as far as cable providers and WiFi providers. If sling doesn’t up their game we will be switching to direct tv now. Only reason I haven’t switched is because sling is the provider my autistic children have been raised on and big changes like that make for weeks of meltdowns. So frustrating when you pay for a service and get less than 1/2 of what you’re paying for. It’s like buying a bag of chips. You pay for more air than actual food.
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