Leave a Review The Parking Spot®
Newark NJ
So far I’ve only ever used the Parking Spot app to leave my car at Newark (EWR) for 5 days. The app was awesome and you could literally see exactly where the shuttle was and when it was coming when get back and are ready to pick up your car. We were able to see that the shuttle was at the terminal before us and quickly got over to the pick up area just as the shuttle was pulling up. It was great. Very happy with the app and the parking spot in general, but again this was my personal experience using the Hayes location which is for Newark NJ airportShow lessSupdog555
Very good app, but room for improvement
I've been using the Parking Spot in this app for a few years and I'm still befuddled by the fact that there is no place within the app to scan a drivers poster to tip them within the app and add that tip to your final bill. It goes outside of the app into your browser where you have to type in your credit card information becauseit won't sync with iPhone and the credit card storage. It absolutely can be done.Show lessHeather521
Good, reliable & awesome staff
The best parts of traveling via air: Dropping my car off, being picked up by the best shuttle drivers in the world and picking up my car.
At 4am I’m not at my best- but these people are. Friendly, efficient and helpful. At the end of a long trip I’m rumpled and probably grumpy. Seeing the parking spot shuttle pull up puts me in a good mood. By the time I’m in my car I’m smiling. Thanks guys. You have an awesome team!Show lessElizabeth ct
Extremely Pleased
All aspects of services were simple and smooth. I prepaid for the south lot off University/143. Easy. Shuttle to sky harbor was waiting as SOON as I parked. 5-6min to curb drop off terminal 3.
Returning: Once I de-planed…open app, request shuttle. GPS located me instantly and dispatched shuttle. I only waited on curb for 3minutes.
It was 3 days before 4th of July, so the airport wasn’t very busy. But I have zero complaints and the price was as low as you can find anywhere.Show lessNo issues !!
Good App / It would be better if…
I regularly use The Parking Spot / app. Overall they are both quality. It would better if…
1. Add app functionality to create a calendar entry for iPhone/Android/etc. to create a calendar appointment for Parking Spot reservations to include your address for GPS mapping. Most airlines, vehicle rental outlets and hotels already have this option.
2. Save customer parking space location data within the app in case i lose my ticket. I always take a picture of mine as a back up. App feature?
3. Option for customer to communicate with pick up or a countdown showing how many stops away they are from you at the airport. Over the years I have had the bus drive past without stopping (in the designated pick up area with an empty bus) only to have to call the local phone number to send them back. DoorDash and other similar services include this feature.
4. Most of your busses do not have the poster to scan so as to provide the driver with a tip. Maybe get the ID number from the driver and enter it into the app as an option. Also provides a receipt.
Like I said, good app and overall a good service. Thanks for your time!!!Show lessRichYaws
Anti Canadian
Won’t accept Canadian credit cards or AAA
@ symbol won’t appear on email input
Typical it failSRS #1
Wallet cards are hidden before the reservation ends
Decent app with just enough practical features to be usable.
Please fix this issue: cards in wallet for reservations become hidden after the reservation begins and have to be unhidden in order to check out from parking. The card in wallet should not be hidden automatically until after the return date, not after the start date. The current method makes it hard for app users to check out when exiting parking.Show lessMato M
Easy and convenient
I have used the Kansas City Airport Parking Spot several times this year. Booking online is quick and easy. We pre-pay to get the best deal. It’s an easy in and out process. Drivers have all been very helpful and polite. They drop you right to your car and will even put your cases in the trunk. Only thing I would say is that it’s not signposted so is very easy to miss the turnoff to the lot. Maybe a sign on the main road would be a very good investment.Show lessRozalaS
Only parking place I will use
I will use this parking place every time I fly! So easy to use and did not worry about my vehicle at all. I felt safe even though It was late at night when they picked me up and dropped me off. The driver loaded my luggage in my car so all I had to do is get in my car and drive off. The app was super easy to use.Show lessHR Lady 2
Apple Wallet Pass
Super useful app with one annoying issue on the Apple Wallet pass. Please extend the expiration of the pass to the check out date so the pass remains visible in the wallet and you can pull it up quickly to scan out. Right now the wallet expires the pass after the check in date so when you leave the parking facility you have to search expired passes to pull up your valid ticket.Show lessScottyTheSquirrel
