The Parking Spot® User Reviews

The Parking Spot®
The Parking Spot®
TPS Parking Management, LLC

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Leave a Review The Parking Spot®
  • Very happy visitor

    We don’t travel very often but just recently we took a trip to Las Vegas and decided to use The parking spot. Just got back yesterday, it was a very easy transition and we were very happy with pick up and where we parked❤️
  • Reservations

    It’s all most impossible to sign in and reserve a parking spot. I’ve been trying for two days and I’m very confused.
    Thanks
  • Great App and Excellent Customer Service

    I used The Parking Spot at the Philadelphia airport when I suddenly found out they had closed their economy parking. Easy to schedule and easy to shuttle to and from the airport. It was a great experience all around, and I will be back for my next trip.
  • Loved it

    Had such a great experience with them. Quickly picked me up after i parked my car in the lot and picked me up at the terminal when i landed within 10 minutes. Would definitely recommend and will be using them again!
  • First time user

    Great experience for my first time use of the valet parking. I made a couple of mistakes but staff took care and I was in my car and on the road in minutes. I’ll use this parking lot again. Beats waiting for a ride.
  • Awe full experience

    I heard about this from a friend, so I prepay for a week only to follow address to a locked gate and no one in site to help! I had a flight to catch and could not get into parking lot to park. I circled around thinking I might be in front of wrong gate, but all dark. I couldn’t cancel my reservation nor could I use it. I will never ever use or recommend this to anyone. Ended up parking at airport and paying 24$/ night on top of what I already lost here.
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  • Missed Our Flight

    We truly had a great experience when we first used The Parking Spot services in ATL.

    Unfortunately, they no longer transit customers to the International Gates, which was not clear through the terminology used in the mobile application. We were dropped off at the domestics gate and went through the general boarding security.

    Nonetheless, we arrived to our terminal at the exact departure time and missed our flight. We will no longer recommend or use The Parking Lot services in the future. Shout out to Delta Airlines for getting us another flight tomorrow morning free of charge.
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  • The Parking Spot

    I love The Parking Spot. Everyone has been so very kind and helpful. I tip the drivers when I return to pickup my car! I think a tip should be given because these men and women work extra hard to assist us passengers. I’m sure they would be grateful if they only received a couple dollars.

    I love the app. It makes things so very simple. I paid the day before I was scheduled to fly out. I was away for almost a month and the price was okay. I had my barcode on my phone so I scanned my barcode. I didn’t owe any additional money. So to check out of The Parking Spot, I only had to scan my barcode and drive away.

    I love love love The Parking Spot and will continue to use them!
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  • Late Night Issues

    I arrived back home to DIA at 10pm and a large crowd of us sat outside freezing our butts off for a long time waiting for the shuttle. It was 10 degrees outside after a major snow storm. Not fun to wait in. Two males waiting beside me were cursing a lot and very unhappy which made for an awkward ride back to our cars. We watched every other shuttle company come 3-4 times in the time it took the Parking Spot driver to come by once. So perhaps all the other companies staff better for the night shift. I got to my car and it was completely snowed in and had a solid 4-6 inches of snow that had frozen solid into ice and it took me about 45 min to get my car scraped and dug out since I had no shovel handy to dig out the back end. The driver didn’t help. I didn’t tip because I was just really frustrated with the whole situation. I had been traveling for 13 hours that day and it would’ve been nice to not come home without that mess my car was in. Row A at the back of the lot where I was told to park was the least plowed/shoveled row. Nome of the other customers we dropped off had to dig out their car. My experience going to the airport at the beginning of my trip however was excellent so I averaged the good and bad and gave 3 stars. I will be traveling for business once a month now, so perhaps I will give them another chance before looking for another company to use.
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  • Great prices and excellent customer service

    I just used Parking Spot for the first time at BWI. It was easy to reserve a spot online. I checked into the lot by scanning the barcode on my phone. The rates were the best compared to other off-site airport lots. The drivers were nice. I’m very happy with the customer service. I needed to extend my stay and prepaid for several days. I sent a message and the person who responded kindly let me know it was no issue that I would just pay for the extra days when I exit. Due to COVID shuttles were on an on-call basis. I called and a shuttle came right away. The day I left, the attendant was extremely kind. I wish I got his name. I will definitely be using Parking Spot and their app from now on!
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