Leave a Review The Parking Spot®
Highly recommended
Rates are great and service is excellent! The app was very helpful, walked me through each step. I highly recommend The Parking Spot. It was a good experience from check-in to check-out. Every employee I interacted with was cheerful and helpful. I used the service at Sky Harbor Airport in Phoenix.Azbirdy7
Shuttle finder needs work and some airports are unsupported
Shuttle finder has yellow areas on a map where a shuttle should pick up at, however, they clearly do not at the LGA airport. LGA parking is also not supported in app but allows you to make a reservation and gives you the false sense of security that you have a spot until you arrive and the staff has no idea about the app. Additionally, the shuttle was about to leave seconds after arriving and picking up one person instantly. Others seem to have good service but I’m not going to let my experience go unheard. Here is your one star review!Show lessTylonious
Great experience
My daughter and I used ‘The Parking Spot’ services and had a very enjoyable experience. We utilized the car wash service, covered parking and liked their reasonable rates.
I want to acknowledge one of their drivers, RD Davis. He was very helpful, engaging and created an all around great experience during our ride. I was especially impressed when he wished any fathers onboard a ‘Happy Father’s Day.’
Will be using ‘The Parking Spot’ again for future Parking needs.Show lessBL Thompson
App doesn’t work
I tried to make a reservation through the app and at each location in Atlanta (parking spot 1 and 2) it kept saying “no available spots for this date range.” I called the office and they said they did have available spots at both locations and that the app simply wasn’t working. This is frustrating because what’s the point of a “convenient booking” app if it doesn’t even work...Show lessnat_______
So convenient
I love the parking spot. I feel much safer being delivered right to my car when I come home from a business trip. I have not met a single driver that wasn’t curious and helpful. Thank you for making my parking easier!!!parker/business
Slooooowest app on planet Earth
Thus app really could be great - but it is not. The interface is nice - the functions are spot on - but the speed is really a solid joke - it’s not worth my time to wait for it to load because I can check out with the cashier in less time than it takes to load. This is the problem when a company designs their own app internally and doesn’t put any horsepower behind its response time. Fix this and I will give you a five...Show lessMotiv84u
Surprisingly feature rich
This is actually a great app. You wouldn’t expect that from an LAX parking facility. I especially like how they put GPS trackers on all of their shuttles and you can see where they are at any time. Actually a great appTako Yakii
Slow
This app is slow to load and checking out is even slower. I park there just about every day and have express check out.
I have to sit and wait for the app to load then have to sit and wAit for there checkout to process there is something very wrong with there computers. Only one gate to checkout because the other 2 have been unable to let you check out since they opened.Show lessjwithersnc
App’s okay but customer service is terrible!!!!!!
Recently used parking spot and got in late from my flight, when I went to pay there was only self-service available (I understand companies want to take the human aspect out of all things so they don’t have to pay people), and it didn’t take all of the discounts that it was supposed to. There was no one there to dispute the charge with in person, and it was very late. When I sent a complaint through the app I had an initial response the next morning, and was told they would get an adjustment. It is now three days later, and they have fallen off the face of the earth. I have sent multiple emails asking about a follow up and have received no responses, if you’re going to quote someone a price, stick to it.Show lessFoxgirl_gina
Need ability to input parking info
While making a reservation ahead of time was simple and gave a discount, I was shocked once parked that I couldn’t input my parking row/space information into the app for safe keeping. Thankfully we took a photo (outside of the app) to tell the driver when he picked us up from the airport. Would be nice to have all info in one placeShow lessKbarron
