Leave a Review Wayback
Braselton Way Back
Kids wanted Way Back so we let them go while we ate at restaurant next store. When we finished our meal we text kids and they had only received half their meal. I walked over and asked the person who said he was in charge why was food taking so long. He told me they ordered fries and they take a long time. He was rude and very disrespectful.Show lessRespect9211
Simplify your app.
Steps are placing orders way too complicated and it makes it really hard and about halfway through most times I’m ready to quit and 50% time I do and decide that I would just rather have tunafish from a can at my houseMiiss.A.
App Crash
I had recently downloaded the app and added money to do an online order. but every time I try to order ahead the app crashed and clears out my cart. Now I’m out of $25 AND to be able to use it to order ahead. I would like to have my money back in my bank because my app keeps crashing and I have no way to use my money now.Show lessJammywammyxoxo
Card
Should give option of changing card payments instead of having one card on fileidb3
Good app
But service is lacking. 30 minute wait time for curbside pickup? I order, sit in curbside area. No one come out to check on me. Folks pull up, go in and get their orders before I am given a look? Bad customer service at curbside. Do better. Curbside means we should not have to go inside. Order ahead? Why, when going inside is quicker?Show lessJuggs64
Poor service
I have ordered from here several times.
But my last experience was disappointing.
I ordered through the app and I went to the restaurant at my pick up. I went in ahead of a gentleman who was white and we both waited for our orders. Out of respect for the cooks, and the servers we waited there. They ask the other gentleman who was standing behind me diagonally. They get his order and the gentleman leaves. I stand there for a few more minutes and I decide to just not waste any time and ask the server. They were surprised that nobody attended to me. And even more they assumed I was there to pickup for doordash, ( to deliver the food to someone else possibly).
I said nothing to indicate I was there delivering for doordash. I only spoke to get my own meal.
I’m Indian by race, and I was standing ahead of the other gentleman who was attended to sooner.
I found the service very discriminating and disappointing .Show lessnupy91
Delicious food but unable to order.
This app literally doesn’t work. It doesn’t allow you to use a reward you have AND when you try to order it says the restaurant isn’t taking orders. It has been like this for months. I talk to the restaurant and ask them about it and they said they don’t understand why because they are accepting orders.Show lessDUGGAN91
Great App for Great Food
Handy app to get great food. Order ahead and select curbside delivery and your food is waiting for you when you get there. Easy to customize items and app also saves orders so you can repeat orders exactly. Earn point for discounts.crnugent
Frustrating
I needed to change my method of payment and spent a long time trying to figure out how to access my profile...Thanks to the ads being the same color as the hash marks, it was next to impossible to see the menu for the app...need to have better planning.Rbpamom
Unusable!
Spent some time setting up the pro forma account, then proceeded to hit the menu key and got absolutely nothing. Searched for some sort of workaround with zero results. So much for my vision of using this for curbside pickup.
Left me with impression that I didn’t have to set up my credit card info right away. Reading other reviews, I discovered they couldn’t see the menu either until they entered credit card. Not good.Show lessBald Norske
