Wayback User Reviews

Wayback
Wayback
Jake's Franchising LLC

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  • Reward points????????

    Reward points never add up. Spent 500$ still stuck on 81 points. There’s a glitch In the system.
  • Not pleased

    I was in a hurry to grab some dinner for my kids and I remembered it was kids night at Wayback Burger. So I downloaded the app and it takes me to safari anyways for the menu. But my issue is that every time I try to click the down arrow to find other items besides burgers it quits working!
    So I literally turned the car around and went someplace else to grab food. Lost my business. I have yet to ever try the place.
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  • Easy to order!

    This app is super intuitive. I love how everything is organized. It’s so. Easy to see what you’re getting an how much it costs because everything is updated in real time.
  • Amazing app

    Not only is this app easy to use, they have an amazing loyalty program. Can’t wait to receive my birthday gifts!
  • App does not work like it’s supposed to

    I followed the directions in an email they sent me to get a buy one get one deal that should have applied at checkout but it did not. I contacted the company and they sent a picture showing it looked fine on their end and were unresponsive when I sent pictures of what it looks like for me which did not match. Not worth the time to even use this terrible app.
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  • Maybe they’ll get your order or maybe not

    The usability of the app is fine, but what’s the point using it if a) the store doesn’t get the order or b) they don’t check the computer to see if they got a mobile order? Technology is great...if people can use it and implement it correctly.

    Developer Response

    We are sorry to hear this. Please send an email to wecare@waybackburgers.com with additional details so that we can get to the bottom of this.
  • No Sign Up

    When you open the app there is a button that advertises signing in or signing up, it it ONLY takes you to a sign in with NO ability to sign up.
    Signed up on the website finally and not the app refuses to acknowledge my credentials and says they are incorrect everytime, but I can sign in to the website without issues.

    Complete garbage and completely useless.
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  • Basically the Starbucks app for burgers

    A lot better than that last crappy app they put out, but seriously lacks originality. They straight up copied the Starbucks app. The pre-sign in menu link just opens a browser, which should keep you in the app instead. If you sign in, there is no food menu link without clicking “order ahead”. Instead should be in the application Menu or front page. Directions to restaurants default to Walk directions instead of Driving.
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    Developer Response

    We appreciate your suggestions! We will keep them in mind for our next upgrade of the app.

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