Save Mart Supermarkets User Reviews

Top reviews

SavMart app BAD

I have tried over and over to use it, and came to the conclusion it is a scam. You put these items on sale then the app won’t work and you pay a higher price. Just a scam. I had the same problem at Raley’s, so someone has figured out how to draw you into the store, then you don’t get the advertised price because the app won’t work
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Horrible App

App is a great idea, but I feel like I am viewing through a door peep-hole. Seniors have a difficult time reading on small screens. I use a 11” ipad. Make the app fill the screen of an ipad. Then you get five stars from me. There are many apps that adjust to your screen size. Reach out to their programmers and learn how to do it.
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Archaic app

The app is archaic to say the least, difficult to navigate, won’t leave you signed in, needs a complete overhaul. Also, having to clip the coupons in the app is so frustrating, they should be automatically loaded into your account or at least have a “clip all” button. Definitely makes me want to shop elsewhere
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I’m taking my time elsewhere.

I’ve been avoiding downloading the app. On my last visit the checker in front of me helped an elderly man set up the app while we all waited in line. The poor checker was trying so hard to help the guy out, it was embarrassing for all of us.

Today, I had to have the app to get get a 1/2 off deal. I search for the item but could not find the coupon, the checker had to take my phone and find it for me. Requiring me to have this app is why I’ll no longer be shopping at Savemart.

The experience was so frustrating I wanted to leave my items but that’s just rude to the employees.

My store is across from a Walmart neighborhood market and now that’s a better experience… Sad day for Savemart.
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Worst Grocery Store app!!!

The app takes forever to load, and once it does finally open, it doesn’t work! You cannot access the digital coupons to add them to your account - the link for “coupons” doesn’t show the digital coupons that are featured in the current week’s ad. And if you try to search for the item in the ad (which takes forever to load), there is still no option for the digital coupon!!! You can only send a link to that item or add it to your shopping list in the app. By and far the worst app for grocery stores - so frustrating that I usually shop Safeway or Raley’s and pay the higher prices because it’s less infuriating.
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Coupons won’t stay clipped!

This app use to work really well. Now the coupons won’t stay clipped! It’s so frustrating. I have to open the app in the store , clip the coupon and leave my app open so the coupon comes off at check out. I thought oh it’s just a glitch but it’s been like this for well over a month. I hardly even shop at Savemart anymore because I can’t get my coupons to stay clipped. PLEASE fix this ! I even emailed Savemart but have yet to get a response. I’m completely and utterly frustrated!
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Not user friendly and unreliable

I loaded my information into the the app and it crashed. Deleted and reloaded, wouldn’t work. Tried to start over and it said I already had an account…that I can’t access. Restarted again using a different phone number and it only took 5 digits of the number. So now I have only a partial number AND I CAN’T EDIT IT. Frustrating app, still freezes and doesn’t always open properly
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Terrible performance

The app is no longer working. It won’t load, when you think it is and you clip the coupons they aren’t actually clipped. You make a purchase and the coupon or offer is not applied. You can’t complain because it looks like you just forgot to clip the offer. SaveMart is going to lose our business over this. I’ll shop Raleys
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Not helpful

I need to be able to sort by all my clipped coupons. Also many times I try to search for product and it says nothing found. Example: It can’t find something as simple as baked chips.

Crappy Ap

Very glitchy, crashes all the time and you cant open it while in the store. I had over $20 in rewards but it crashed and now it doesnt even recognize my account. Lost it all.

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