Leave a Review Lifeprint Printers
Terrible
This is thoroughly disappointing. No serious complaints on the prints, they are low quality as expected of a small printer. The app, however, is nothing short of terrible. Has been unable to convert videos for days, asking me to try again later. The videos remain in the queue for an hour or so, then are lost completely. The original appeal of the system and app are lost with the lack of development and ongoing support. Another excellent idea poorly executed, and has now become nothing more than an expensive printer to be used until the paper runs out.Show lessBeej85
Je le retourne c’est sûr
Vos serveurs et votre service est pourri, car je n’arrive pas imprimer une Hyperphoto et lorsque je l’ai, on ne voit pas la vidéo même après de longue attente (en moyenne 5 minutes)... pouvez-vous me dire quand vous allez améliorer vos services et doit-on payer pour une version pro ou élite à l’avenir???!???
Your servers and your services are rotten. I’m not having when I receive messages like we are to busy... try later for printing of a Hyperphoto!!! Do we have to simplify are settings to do so. When we get the Hyperphoto (rarely) we have to wait a long time (at least 5 to 10 minutes) that can afford to do so... Can you tell us if a new version corrected of the app will be available and I guess that this we’ll to pay for it?
I use a iPhone 11 PRO IOS 13.4Show lessMrBipo
App
I am extremely disappointed and frustrated with this app. I just received my printer two days ago. The printer I chose was $160 or $140 not including printing paper which is not cheap to me. Prior to purchase there was absolutely no mention that my purchase and ability to print photos or Hyperphotos was contingent upon whether or not the app was overwhelmed or busy!?! In the manual and instructions there zero mention of the apps issues which quite frankly is deceiving to consumers. I hope there is another way to print the photos whiteout using the app otherwise I’ll be returning my printer ASAP. The problems I have listed are not new and have been addressed by other consumers!Show lessflower573
Sad excuse for an app
I’m having trouble understanding why the app is STILL a disaster after over a year of using and printing. It prints multiple pictures and wastes my picture paper. I found away around it but it’s extremely tedious and it should be that way. The concept is very cool and considering the price of the device they should be able to afford someone to make the improvements on the app and I’m confused as to why there haven’t been any updates to fix any of the issues.Show lessNilay Sarki
une poubelle
pas fort comme programme depuis le ios 13 plus rien ne fonctionne comme avant. je ne suis pas trop impressionné. vous êtes des amateurs. allez retrousse mes manches et ont fait mieuxReboot200
Could be better
The printer itself is fine & prints good quality photos for the size & aspect of it. The problem I’m having is with the app. When I go to print a photo, sometimes it doesn’t upload the image, so I’ll have to cancel & close the app and retry. If that still doesn’t work, I have to completely uninstall the app for it to work again. If I exit the app then I have to start all over because it goes back to not printing or just hanging out in the queue and not doing anything. It’s very frustrating!!!Show lessjessicangilbert
Love the concept, hate the actual app
App is hard to use. The ability to delete a photo from the queue consistently disappears. I had to restart the app and occasionally my phone in an attempt to be able to delete things from the queue multiple occasions. Because of this, my printer printed EIGHT of the same picture that I tried to print ONE of. Very unhappy. Photos are nice quality, but app is horrible to use.Show lesssepulchralRefuge
Unimpressed thus far
Just opened my LifePrint printer and selected a few photos to decorate my office. For whatever reason, the printer will only print the first photo in the cue, and then stalls out. If you turn the printer off and back on, it will only print the first photo. If you uninstall the app and redownload it, it will only print the first photo. You cannot edit or delete photos from the cue. Long story short, I have four identical photos and no way to fix the issue. I’ve reached out to the Lifeprint support team, and we’ll see what they have to say. I’m quite unimpressed so far. The app is not functional or easy to use, the print quality is ok, and the FAQ has not been helpful to me. I do like photo sticker thickness and sticking ability, but that’s it so far. Help!Show lesslarzygilzerz
Developer Response
Hello! I am so sorry to hear this! Our dev team has resolved the issue. Please update the application and let me know if you need any further assistance. Feel free to reach out to us at RND@CAGlobal.com. Kind Regards, RoseMostly waste of time
I got the printer as a Christmas gift and I honestly wish they would have just saved their money. The quality of the prints are really bad. They make all the pictures look like a grainy flip phone picture from 2008. The app has so many errors I can’t even keep count. And the whole “picking a frame from a video to print out and then see the video” thing just seems complicated and pointless. If you want to see the video, just watch the video lol. It’s also annoying that you have to sign up for the app just to print a photo. Another password I’ll never remember for an app that just takes up space on my phone. Save your time and money and avoid it.Show lessheywatsupp543
Developer Response
Hello! Thanks for your response. I am sorry to hear about your negative experience with Life print. Our team is constantly working to further develop the product based on your review. May you please contact us at RND@CAGlobal.com with more information about your lifeprint printer, mobile device, and specific error issue you experienced? Kind Regards, RoseVery poor app!
This is a great concept but the app is just horrible. I printed a photo and shared with my husband so that he can view it via the app and he keeps getting a message saying “you do not have permission to view this hyperphoto” I’ve made the photo public and even made my profile public and it doesn’t work. As for adding/requesting my husband as a follower, that doesn’t even work! The app just sends links for invitation to the app and that link directs you to the website with a 404 error. Lifeprint needs a serious major update of their software. The whole idea of this is useless without an effective app. I was excited at first but now I’m considering returning the printer.
Another thing, the printer itself runs out of battery life very quickly, you have to make sure to keep your charging cable handy, AND have an adapter with you as it doesn’t come with one.
The last update of the app was 3 months ago... Sorry Lifeprint, you have to do better!Show lessJgirlnyc
Developer Response
Hello! I am sorry to hear that! Lifeprint is currently under a new research and development department. Please be patient with us as we are currently working on updates to improve the overall application and product. In the meantime, please feel free to contact us at support@lifeprintphotos.com for further assistance. Kind Regards, Rose
