Prompt and professional service, Easy to use APP
Today I discovered GoShare. I purchased an piece of antique furniture on FB Marketplace and was disappointed to discover that the piece could not be dismantled to fit in my SUV. As the seller was moving, I needed to secure delivery quickly.
I found GoShare online. Its like Uber for deliveries.
Using the app, i entered the pick up and delivery locations, details and a photo of the furniture. A driver picked up the job in less than 5 minutes.
I received a text notification from GoShare letting me know the project had been assigned. I had a few more details to relay. Jason replied quickly letting me know the information would be relayed to the driver. I was impressed that a real person handled the information.
The delivery was successful. The driver communicated all steps of the project and delivered the furniture safely.
Upon delivery, drivers mark the end of the project, and take a photo of the delivered item. This is saved in the app for your records.
The app is easy to use, indicates progress, handles payment and tips efficiently. Users can see an itemized break down of the final charges before paying.
There is a charge if the delivery takes longer than expected. My project did take longer as the driver encountered traffic.
I was happy with my GoShare experience and will use the service again!
I found GoShare online. Its like Uber for deliveries.
Using the app, i entered the pick up and delivery locations, details and a photo of the furniture. A driver picked up the job in less than 5 minutes.
I received a text notification from GoShare letting me know the project had been assigned. I had a few more details to relay. Jason replied quickly letting me know the information would be relayed to the driver. I was impressed that a real person handled the information.
The delivery was successful. The driver communicated all steps of the project and delivered the furniture safely.
Upon delivery, drivers mark the end of the project, and take a photo of the delivered item. This is saved in the app for your records.
The app is easy to use, indicates progress, handles payment and tips efficiently. Users can see an itemized break down of the final charges before paying.
There is a charge if the delivery takes longer than expected. My project did take longer as the driver encountered traffic.
I was happy with my GoShare experience and will use the service again!
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Great big item delivery from Costco
I bought a new sectional couch at Costco, but didn’t have the truck to bring it home (nor did any friends). Plus as a single older person who is no longer able to do the heavy lifting required to get this monster home, Goshare was my answer!!! The app was really easy to use for same-day (or pre-arranged delivery). I just uploaded pick up and drop off locations, size of vehicle needed, and number number of workers to do the job. I got a free estimate to see if I wanted to purchase (and by the way, the delivery fee rivals any store delivery fee), and done! The service was excellent. Workers came to pick it up and the drop off was seamless. I totally highly recommend this service for any delivery or move.
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GoShare Delivery
My first time using this service. The delivery went well but not without a hassle. The store where I purchased the furniture initially sent the deliverers out with the incorrect furniture. The deliverers retuned the furniture back to the store to which I made the purchase and brought back the correct furniture. Due to the extra time regarding the store’s error I am being charged additional because it took more time for the delivery to be made. The store does not compensate me for that time nor GoShare.
The deliverers were professional and followed my directions. I would utilize the service from GoShare. Because it was a easy process. Customer service was available and responded quickly. Inspite of the above hassle I still would give a 5 star rating.
The deliverers were professional and followed my directions. I would utilize the service from GoShare. Because it was a easy process. Customer service was available and responded quickly. Inspite of the above hassle I still would give a 5 star rating.
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Same Day Delivery
I was able to purchase a sofa today during the holiday sales. I had no idea I would get it delivered within an hour after buying it from the store. I was just blessed today because the sofa I wanted was much more expensive in another store. I was able to purchase at another store that offered same day delivery and I paid less than the cost of the sofa at the other store and got professional same day delivery that was included. The service delivery persons were fast, courteous, professional, and helpful. They took really good care in delivering the sofa as if it were their own. Thank you.
The billing on the other hand was poor customer service. Put 2 holds on my account and only one was released when actual bill was paid. The second was a 6 day hold for no reason. I don’t have a contact number to speak to a live person, only a bot. 😡
The billing on the other hand was poor customer service. Put 2 holds on my account and only one was released when actual bill was paid. The second was a 6 day hold for no reason. I don’t have a contact number to speak to a live person, only a bot. 😡
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Excellent Service
This is the most convenient service & not to mention the gentleman was professional & friendly. He made it a great experience. I was shopping in Home Goods & had lots to purchase for my daughter's new bedroom. I came across three pieces of large furniture & were not going to fit into my SUV & why bother my husband or son with having to travel 35 mins to go pick it up with their truck. Instead, I saw the GoShare sign in Home Goods & downloaded the app, created an account & the guy was there in no time. It was so great all across the board & I cannot wait to use this service again. I'm telling all of my friends & family about this amazing service!!! Thank you GoShare!!!!!
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What a great service!
I found a beautiful leather sofa but had no way to transport it. I found GoShare on line and put in the schedule I wanted. I really didn't expect anyone to be available. Seconds after I finished, Stephen L. had accepted my job. I was shocked! He went out the same evening to pick up my sofa. Seeing where he was and the progress on line was so reassuring. Unfortunately, on his way back to my place, the weather decided not to cooperate. I called him & he was willing to wait until the storm was over or keep my sofa until the morning. He had excellent communication with me at all times and since the water was ankle high in front of my door, we decided to finish the next morning. I was so impressed with his service. It’s rare to find someone who goes the extra mile to make things work. Stephen L. did that & more. I will use GoShare in the future and ask for Stephen L. because I trust him with my purchases.
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They charge a cancellation fee
I booked my driver and was informed last minute of a change in move-in date. I was charged a late fee and reached out to customer service without any help. Next thing I did was requested to be reimbursed because I’m being charged for a service not rendered. I decided to give them another shot and I cannot login the account and saw an error message saying to contact customer service.
Kaitlyn says “your account has been blocked since we received a chargeback on your last project. You will not be able book with us unfortunately.”
Who blocks consumers from utilizing a service, this is very unprofessional and “petty” is you ask me. I told them I’d take my business elsewhere and I did. I’d highly recommend “Lugg” which allows you book immediately and/or cancel if needed. GoShare should learn empathy and things are out of your control.
Kaitlyn says “your account has been blocked since we received a chargeback on your last project. You will not be able book with us unfortunately.”
Who blocks consumers from utilizing a service, this is very unprofessional and “petty” is you ask me. I told them I’d take my business elsewhere and I did. I’d highly recommend “Lugg” which allows you book immediately and/or cancel if needed. GoShare should learn empathy and things are out of your control.
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Best moving service I’ve used, EVER!
I’ve used quite a few moving service apps and other loading and unloading businesses in the past and most of them were a complete let down. When I stumbled upon GoShare, I had my doubts that this was going to be any different. But today, I was proven wrong. This is overall the BEST moving service app that I’ve ever used! The move was quick, easy and most importantly, the movers showed up ON TIME. This app gots my #1 recommendation for a simple, and easy on the bank, moving service.
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A domestic move
Not happy with Goshare overall. The app was confusing. We provided all details about the move and a truck was recommended which was way undersized for the job. Goshare provided cost estimate and move duration based on what was provided by us but the truck selected was very small. Matter of fact the company did not have larger trucks to complete our move. Since the company does not provide large truck, the driver had to make multiple trips to complete the move which took longer and ultimately increased our move cost significantly. Instead of GoShare taking the responsibility for sending a small truck and absorbing the additional cost, they charged us for the mistake. We will be challenging their cost. Since they have no larger trucks, it tells me that the company is doing this intentionally to bump up their profit margins which should be an unethical practice.
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Incredible Service!
In less than two hours, I was able to select and purchase my large item from Costco, contact GoShare to arrange pick-up and delivery, receive a confirmation call from the delivery pro, and next thing I knew, they were already at my house delivering my item. Excellent, personalized service from Pauline at GoShare, and friendly, professional service from Vincent and his delivery team member. Thank you, GoShare!
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