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Ideal for a society like ours
We are a long established Sussex Bonfire Society our various fundraisers have over the years meant paper tickets limiting our ability to physically selling. The use of stripe along side our online ticketing is providing a success Our web sites and adverts sell 24/7 with the stripe system giving us full back office and payments made straight to our bank. Simple and minimum use of manpower maximum financial return, makes life easy for all concerned M Symes ChairmanShow lessmike from worthing
Developer Response
Thank you for sharing your wonderful feedback! We're glad to hear about your experience.Can’t expect the money soon.
After 7 days, the money has not credited yet. FrustratedBinoy Joseph
Developer Response
Hi Binoy! Your first payout is typically available 7 days after you add your bank account and take your first successful payment on Stripe. This delay allows Stripe to mitigate some of the risks inherent in providing credit services. After the first payout, you can expect your funds to be paid out by your standard payout schedule.MOST INCOMPETENT FINANCIAL INSTITUTION
STAY AWAY FROM this platform at all costs. There was an issue with matching names between my stripe business account information and my business bank account. I continued to submit supporting documentation multiple time (over 5 times) and instead of calling me to let me know what was it that they were specifically looking for, they kept and continue to decline the document without further explanation. I have contacted their costumer support personnel, which were very polite and had all intentions to help, they were unable to help resolve the issue due to lack of proper training and being inadequately equipped or supported by management. I honestly believe this company is scam and does not actually have licensed accountants to help resolve taxation issues. Why? Well the answer I was given by the rep didn't make sense and didn't sound legitimate. I was told that the name of the business name on the SS4 form given by the IRS didn't match the one on the bank account - which it did - just the bank account didn't have my own name on it because it's a business account and do business as XYZ but it clearly stated I'm the bank account owner.
Here we are there weeks later and they're still holding my payout s hostage even after providing proper documents and contacting them multiple times. I'm still waiting on management phone call.Show lessJaydrian 20000
Developer Response
Hi there—we're terribly sorry your experience has been less than positive here. Can you please email us at heretohelp@stripe.com with the subject line, iOS review and we can investigate this further for you?the mandatory wait to transfer funds is DUMB
so i switched my website from an old provider to squarespace only to find that squarespace doesnt use Square for transactions online (which is already dumb because the web provider i used prior did and it was smooth and effective, but the web design was lacking)
so my first sale on the new website took an entire WEEK+ for me to get the funds to complete the purchase on my end. the next sale i still have to wait 4-8 days before i can withdraw to again complete the order.
on applying for instant payout permission(something i shouldnt have to ask for as a freaking business owner, yal not a bank and the money shouldnt be yours until ive actually received it) im denied until x amount of months pass and ive made $5000 but as a startup business being forced to drip feed my actions clearly this isnt meant to help the consumer get started. a lot of handcuffing these days and i really dont like that i cant withdraw money as soon as its paid to me. if theres a legal reason than square must be breaking laws because they allowed a much smoother processShow lessRaynefr
Developer Response
So sorry to hear about all the trouble you've been encountering using our platform—we definitely aim to provide a better experience than this. Could you please send an email to heretohelp@stripe.com with the words "iOS Review" in the subject line? We absolutely want to take another look and see what we can do to help sort everything out. Thank you.First payment late & waiting
I’m a small business I’m a cab driver with one cab had issues with Square thought that I could make a move found in Stripe gave me all my proper information, my LLC my bank account routing number and when it came to the seven day waiting period I look at my bank account. My money is not there. I go to my Payment app Stripe app and tells me that it failed that I entered wrong information. I sent them a photo copy of my routing number and account number two days after I was supposed to have my money all I’m getting is thank you for sending us. Your issue will get back to you going on two weeks to get my first money they have issues with their system and it’s gonna make you wait and wait and wait square doesn’t have any competition. Somebody needs to do something but making a customer wait this long for their money I don’t know what to tell you. It’s just that I wish I hadn’t.Show lessrayfredi
Best of the best
I've been using Stripe as my payment provider for several months now, and I am extremely satisfied with the service they offer. Stripe has made it incredibly easy to accept payments online. Their user interface is intuitive and straightforward, allowing me to set up and manage my account with ease.
One of the features that I love the most about Stripe is the level of security they provide. They use the latest security measures to protect both my business and my customers' information, giving me peace of mind. I also appreciate that Stripe supports a wide range of payment methods, including credit cards, ACH transfers, and more. This has made it possible for me to reach a broader customer base and increase my sales.
The support team at Stripe is also top-notch. Whenever I've had a question or concern, I've been able to get prompt and helpful responses from their support team. They've been able to resolve any issues I've had quickly and efficiently, which is a huge plus for me.
Overall, I highly recommend Stripe as a payment provider. Their ease of use, security measures, and excellent support make them a standout choice for any business looking to accept payments online. I'm confident that you won't be disappointed with their service!Show lessOgili97
Developer Response
Thank you so much for the kind words! We're so glad to hear that you've had an excellent experience with us.Worst experience in years!
PLEASE NEVER USE THIS SHADY COMPANY! Worst communication ever. You are being passed around different reps non stop and your direct questions being ignored. In common language it’s a shady company that just uses any excuse to freeze your money and put it on hold so you can’t use it and maybe they can use it for their purposes meanwhile. Who knows. I see a lot of people are going what I was going thru with them verifying my account endlessly, putting a hold on my account without approximate date or explaining.
When I asked for my case number I was simply ignored. When I asked who’s working on my case, name of the rep - I was ignored. Everytime you request a phone call it just calls and drops right away and they send you an email saying that they tried reaching you but you didn’t pick up the phone.Show lessYurii_M
Manage the invoices and set invoices as paid through a different method.
I have made numerous requests throughout the years for stripe to integrate the ability for me to set an invoice or a subscription payment as paid through bank transfer for example. I still don’t have that access. We need the same features that the web application offers. The app is still missing crucial aspects for business needs.Show lessjwiplzy33
Developer Response
Hey! We totally appreciate your feedback and hope this is something we can implement soon.Convenience.
Perfect for what I need it for. Easy to use both the Website and mobile app. Maintaining, tracking, charging and refunds all made easy on both platforms.telstra rocks
Developer Response
Hey there, thank you for the honest review and 5-stars rating!Handy app for businesses
I have been using the app for a while now and it was all fine until the last update I think. Since the last update, the app keeps me logged out and every time I have to go with 2 factors authentication - not once but twice.
I hope someone acts on this issue to resolve. I’ll change my review soon as I see the update where I can stay logged in for at least few weeks as I know for security reasons we get logged out and must go through 2 factors authentication.
I have Face ID option on like I always have been.Show lessBipin Gondaliya
Developer Response
Hi. We would like to help you with that—have you tried uninstalling and reinstalling the app? Do you experience this issue when trying to log in through a desktop? Are you see any error messages? If so, can you please email us at heretohelp@stripe.com? See you there!
