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Thank you for reverting 6.5
Thank you for reverting the changes from the most recent update. This app is now usable and useful to my business again. Thank you for listening to your usersMyAppReviews7
Suspended account and no payouts
My account has been suspended for almost 4 months now and Square is not paying out my funds yet. When I message the support center via mail, I get no response which is not supposed to be so. I would like you to get across to the necessary department and let me know when my funds will be available for payout because it’s long overdue. Since you can’t continue to process payments for my business, at least you should be able to transfer the funds to my bank account without hassle. What’s the delay and when am I getting my funds to my bank account?Show lessmidetech
Developer Response
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with Square. Feel free to send us message using this contact form: http://squ.re/contact when you can, we'd love to help.Was perfect but… “updated”
I use this app many times a day to keep track of sales but they updated it today and now it’s crap and more confusing I wish you would of left it alone. if it ain’t broke don’t fix it!
Update:
Thank you Developers for switching back to the older version it is much better sometimes simple is better.
Dashboard app is for quick checking of sales when I need a more in-depth detailed analysis I use the square app.Show lessFenn12345
Developer Response
Thank you for sharing your take on things. We're currently rolling back the previous version while we perfect the update.Was great till the latest update *Updated
Updated my review as the “Hello” update has been reverted and instead I have an actually useful sales chart.epik
Restore the 52-week comparison!
UPDATE: I’ve restored a better star rating, now that I see this feature is back. Please make it stay this way! There wasn’t anything wrong with your updates, per se, but at the very least, you must retain the older features as options, because many of us find them essential.
SUGGESTION: Add an option for the 52-week-ago comparison to custom ranges. There is no technical reason not to include this. (Even if there’s an overlap, though it might be good to note this.)
ORIGINAL: Our business relies on making a comparison to the same day 52 weeks prior (364 days; not the same date during the previous year). Weekends are much busier for us than weekdays, so comparing a Saturday to a Friday is USELESS. I cannot believe you’ve removed this feature. UNACCEPTABLE!Show lessKJ 6000
Developer Response
We value your feedback. Our engineers have began rolling back the previous version of the dashboard while we work through these changes together.I’m back
New update looks nice, but it feels like a step backwards. Will change back to 5* with fixes…
Updated review \/
I really like new stuff and changes, but that was maybe too much change at once. Thanks for changing it back.jHamami
If it ain’t broke don’t fix it
Square updated this app and completely destroyed it overnight. 52 week comparisons are now gone in favor of “one year ago today” comparisons. As a service establishment why would I care how a Thursday last year compares to a Saturday this year just because they’re on the same date? I need to be able to compare the corresponding day from the same month (I.e 52 weeks ago) to be able to draw any conclusions about trends in business levels.
Dollar amounts are also gone as well as any legibility in terms of hour by hour sales. I honestly have no idea how this was approved but they took a simple but extremely useful app and utterly nuked it for no reason.
Square, if you’re reading this, PLEASE roll back to the previous version and beta test new versions with your very high paying customers next time.Show lessJeremy St. Clair
Developer Response
This is really valuable feedback and we are happy to pass this along to our team. Thank you again for letting us know how this update has affected you and your business.Please go back to older version!
This updated version is terrible! Took away the option to compare to 52 weeks ago to see a true comparison! Hourly graph is awful and basically useless. The previous version was perfect as it was.Jeremeymt
Hate this new version!
Why did you change this app? The new version is terrible, impossible to read and now useless. Loved the old bar graphs especially for hourly sales. I depended on that multiple times a day. Now I have no idea what’s going on. New graphs are unreadable. Bring back the old version or at least let me go back to the old version.Show lesslittlegrocery1212
Terrible upgrade
They pushed out an upgrade in the middle of the busy holiday season without warning. I’m not a fan of the new interface but the main reason for the one star review is they removed the ability to compare sales to the same day 52 weeks ago. That’s the feature I use most.
UPDATE: The developer responded and what’s more embarrassing is they don’t even understand how their own app works. I’ve tried the solution they proposed and it compares the sales to the same DATE a year ago not same day 52 weeks ago. So for example it compares Black Friday sales to Thanksgiving Day sales a year ago because they are the same date. That’s USELESS please bring back the 52 week comparison that existed in the previous version so I can do things like compare 3rd Saturday sales in December to 3rd Saturday sales in December 1 year ago. Also I have since discovered that you’ve removed the sales by hour graph so I can no longer look at my sales curve for each day. You’ve replaced it with a graph that just shows the amount of each individual transaction throughout the day. Have the developers ever even worked in retail? Once again USELESS. Please bring back the hourly sales curve chart so I can view when my sales spikes will be and staff accordingly.Show lessDavebZCMI
Developer Response
Thank you for sharing your feedback. To compare to the same day last year, select "vs Prev Year" at the top of the homepage. You can also tap any of the metrics to view a chart for this comparison. We hope this helps. Feel free to contact us if you have any additional questions: http://squ.re/howtocontact
