A. O. Smith

A. O. Smith

by A. O. Smith

440 ratings
220 reviews
Free

Details

  • Released
  • Updated
  • August 17, 2011
  • October 23, 2025

Features

A. O. Smith screenshot #1 for iPhone
A. O. Smith screenshot #2 for iPhone
A. O. Smith screenshot #3 for iPhone
A. O. Smith screenshot #4 for iPhone
A. O. Smith screenshot #5 for iPhone
iphone
ipad
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About

This app provides remote monitoring and management for water heaters. It offers diagnostic notifications, settings adjustments, and tools for professionals to select products and check warranties. Homeowners can monitor temperature, schedules, and optimize energy usage.

Remote water heater monitoring
Diagnostic fault notifications
Adjustable settings and temperatures
XPERT Water Heater Selection Tool
Warranty check and product cross-reference
Energy saving operation modes
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What users say

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What's New in A. O. Smith

13.0.8

October 23, 2025

Deprecation warning.

User reviews

New App No Better than Previous IComm

Keep having to re-enter water heater purchased in 2022.

Junk. waste time

Forgets your hot water heater every time and you need the serial number, model number etc to reset the app. Waste of your time.

Now i just turn the breaker off when i go on vacation.

Does not work, dead on arrival

Does not work, dead on arrival. Fix this problem or remove wrong advertising from your product!!!

Your app is trash

I downloaded this app and the ICOMM app because the A.O. Smith one has a sunset date. I registered my water heater and it does not show up in my dashboard which is nonexistent. I tried to add it again and it says it is already registered, but again still cannot see a dashboard. A.O. Smith usually makes a good hot water heater… their app on the other hand is trash. Spend the extra money and hire a decent app developer and programmer to keep your customers happy. Next water heater will be a Rheem since that’s what my dad had installed and their app actually works and works well.
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Garbage, literally does not work at all. Spending extra for the wifi was a ripoff.

Garbage, literally does not work at all. Spending extra for the wifi was a ripoff.

Developer apps

User experience

🐞

Reported Bugs

3 issues

Unable to register water heater in app

Bug

Inconsistent behavior when changing water heater settings

Bug

Unreliable connection between app and water heater

Bug

Requested Features

3 requests

Ability to set detailed schedules for water heater

Feature

Improved water temperature monitoring and alerts

Feature

Integration with smart home platforms

Feature

FAQ

What does the A. O. Smith app do?

The A. O. Smith app allows for remote monitoring and management of iCOMM™ enabled water heaters. It provides diagnostic notifications, allows for adjustments to settings and temperatures, and offers tools for professionals to select products and check warranties.

What are the key features for professionals?

For professionals, the app includes the XPERT Water Heater Selection Tool for personalized recommendations, the iCOMM™ Connectivity Platform for remote monitoring and adjustments, and a Warranty Check & Product Cross-Reference tool to find warranty status and replacement suggestions.

How can homeowners benefit from this app?

Homeowners can use the iCOMM™ Connectivity Platform to monitor their water heater's temperature and schedules. They can also select an ideal operating mode and align their water heater with utility company programs to save energy.

Is this app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees or in-app purchases.

What kind of water heaters are compatible with this app?

The app is designed to work with iCOMM™ enabled water heaters. Users can connect their iCOMM™ enabled water heaters to the app through an easy setup process.