Used to really love this app, still like it
I ran my first half marathon years ago thanks to this app! In recent days I’ve returned to it for many cardio workouts but am so bummed to find most of the workouts for stairs, rowing and many of the running tracks don’t have the curated music anymore. Using any other music aside from curated makes the spoken audio very hard to hear. I wish these could be updated but I suspect there must have been some licensing issues to blame.
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Confusing AF
They had no issues taking the gym fee but want you to wait 24-48 hours for a response. Plus the customer service hours are a different time zone. This process should be easier. It’s too much redirecting, especially for people who are not tech savvy.
Sad to leave
I have been an Aaptiv subscriber for many years but am finally at the point where I need to delete it. There has been little to no new content in a very long time. It’s also disappointing that the developers have never been able to make the app work seamlessly with Apple Watch. I still would have to carry my phone with me if I wanted to do an outdoor workout. I love the audio format but am not willing to continue paying for the workouts that have been on the app for years. In addition, the content is heavily focused on “going hard” and “maximizing output” which doesn’t work for me as I get closer to 50. I’d love to see more options for people who can’t hammer on their joints five days a week. If there was any indication that they planned to update or add new content I’d likely subscribe again.
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Not accessible for people with mobility concerns
No chair exercises for seniors. A lot of the “senior” workouts included floor exercises. If I get down on the floor, I’m not able to get back up again LOL.
Gym List is Inaccurate and is Never Corrected
I signed up for the membership specifically because the gym list included two local gyms, however when I went to sign up with those gyms the first told me they aren’t a part of the network and Aaptiv has never removed them, while the second told me I would have to increase my membership level to the $120/mo level to join their gym which is double the membership rate to just join their gym directly. I informed Aaptiv and they said they would get it corrected, but the never have.
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