Easily purchase train tickets, apply discounts, and access live travel updates. Manage your smartcard, earn loyalty points, and enjoy contactless travel without booking fees.
What We Love
- ✅ No booking fees for tickets
- 🎫 Convenient ticket purchasing without queuing
- 📍 Live train information availability
- 💾 Address storage feature saves time
- 🚄 Good rail service frequency and pricing
- 📱 Mobile wallet integration capability
- 🔄 Favorite routes can be saved
Room to Improve
- 🐛 Frequent app crashes and freezes
- ⏱️ Excessive timeout issues during use
- 🔄 'You've been away a while' message resets progress
- 💳 Payment processing failures and errors
- 📍 Postcode finder not working
- 🎫 Smart card ticket loading extremely slow
- ⚠️ Live travel feature frequently broken
- 🐢 Slow app performance and loading times
- 🔐 Card details not saved between sessions
- 📋 Requires re-entering address despite Apple Pay
- ❌ Apple Wallet integration non-functional
- 🔄 Session resets lose all entered information
- ⚠️ Inconsistent functionality across devices
- 🎯 Difficult and clunky navigation
- 💸 Payment authorization issues and double charges
- 🚫 E-ticket option doesn't work
- 📱 iOS compatibility problems
- 🔧 Poor customer support response
