Your iOS login CAPTCHA now prevents me using the app!
Have used your app for years with no issues, but today (22.9.26), the iOS login CAPTCHA is completely broken. I wonder if this for users with iCloud Private Relay enabled. Users should not be asked to lower device security to fix an airline app flaw. Please pass this to your mobile development team to fix how the app handles secure web-view tokens.
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Poo poo Airline
Absolutely terrible.
Nothing works
Can’t check in, can’t see what seats. Non of the kiosk work at SFO. Non of the kiosks in Paris would print bag tags. Once on the flight you are instructed to download Aer Lingus Play App. No app exists. 2 flights the WiFi never worked. Asked a flight attendant and they just shrugged and laughed.
Can't even change seats
Can't access chat and can't even change seats. Have to call them and wait on hold. Useless app.
Horrible app
The app is as bad as the airlines. You can’t choose seats on international flights and when you try you get a run around. They had a better app before
The most pointless app in the world?
This app only very very rarely works. Mostly when I try to “manage my trip” it shows an error message that says “PNR-10001”
I then go to the website and try the live chat option where I end up getting ensnared in labyrinthine discussions with a bot who tells me to go online and click the “manage my trip” option. It works on neither app nor web. It was like this last year too. I never bother reviewing apps but this one absolutely deserved a thorough spanking. It’s worse than useless. It’s a massive time suck.
I then go to the website and try the live chat option where I end up getting ensnared in labyrinthine discussions with a bot who tells me to go online and click the “manage my trip” option. It works on neither app nor web. It was like this last year too. I never bother reviewing apps but this one absolutely deserved a thorough spanking. It’s worse than useless. It’s a massive time suck.
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No Gate Info
The app provided no information on the boarding gate for my flight. I had to go the third-party app Flighty to find my gate…and the last minute gate change.
Poor
App needs A LOT OF WORK. Doesn’t interact with connecting airlines. Not user friendly.
booking
I have tried numerous times to check my flights through their app and it keeps telling me that I need to update the app, but nothing happens an cannot log in. Very frustrating.
Broken after update
The app isn't working after an update today - testing fail 😱
Update
Since the last update it no longer works and just has a bad gateway error.
Pushing out updates that are broken
They pushed a release candidate to production and now nothing works.
Can no longer log in
Since the update today I can no longer log in - it works fine on the website
RC app published on main App Store
I have never known a RC version of an app to be released onto the main AppStore making it impossible for any app developerto access any information.
It just gets worse and worse
Just “updated” the app and now it doesn’t work at all. Aer Lingus recommendation: please hire any 12 year old to fix the app. Then, beta test the app (for at least an hour) before general release.
What happened?!
Looks like the developers made a massive mistake. They’ve left the version on the bottom of the app logo and it’s doesn’t work very well. Signs me out and crashes.
App is broken since 26.4.1 update
App now broken! Nothing working since today’s update.
Doesn’t work
😞
Complete Garbage
both the app and website are completely flawed. website forces me to click „non-us resident“ even though nationality and address are of the states. app tells me my birthdate is a day after what it actually is and won’t let me specify residency type. horrible app design
YOU WILL BE GIVEN THE WRONG GATE
Told me to board at gate 1A, turns out our flight was at GATE 9!!! Came very close to missing our flight. At the very least, double check with airport staff or flight information at the airport. I have never had an airline app mess up that bad. Catastrophic and unacceptable.
