Aer Lingus User Reviews

Customer Experience

Positive experience10.3% of reviews
Neutral5.9% of reviews
Negative experience83.8% of reviews

~ Based on 253 written reviews from the US App Store.

What users say

Is Aer Lingus Safe?

Aer Lingus appears mostly safe based on user ratings. AppsHunter Safety Score for Aer Lingus is 82/100.

This assessment is based on 1,913 user ratings, with an App Store average of 4.1/5.

Safety Analysis

76.0% of ratings point to a safe experience
2.9% of ratings suggest some concerns
21.1% of ratings point to a risky experience

~ Based on 1,913 App Store ratings for Aer Lingus.

Is Aer Lingus Legit?

Aer Lingus appears to be a legitimate app. AppsHunter Legitimacy Score for Aer Lingus is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No Gate Info

The app provided no information on the boarding gate for my flight. I had to go the third-party app Flighty to find my gate…and the last minute gate change.

Poor

App needs A LOT OF WORK. Doesn’t interact with connecting airlines. Not user friendly.

booking

I have tried numerous times to check my flights through their app and it keeps telling me that I need to update the app, but nothing happens an cannot log in. Very frustrating.

Broken after update

The app isn't working after an update today - testing fail 😱

Update

Since the last update it no longer works and just has a bad gateway error.

Pushing out updates that are broken

They pushed a release candidate to production and now nothing works.

Can no longer log in

Since the update today I can no longer log in - it works fine on the website

RC app published on main App Store

I have never known a RC version of an app to be released onto the main AppStore making it impossible for any app developerto access any information.

It just gets worse and worse

Just “updated” the app and now it doesn’t work at all. Aer Lingus recommendation: please hire any 12 year old to fix the app. Then, beta test the app (for at least an hour) before general release.

What happened?!

Looks like the developers made a massive mistake. They’ve left the version on the bottom of the app logo and it’s doesn’t work very well. Signs me out and crashes.

App is broken since 26.4.1 update

App now broken! Nothing working since today’s update.

Doesn’t work

😞

Complete Garbage

both the app and website are completely flawed. website forces me to click „non-us resident“ even though nationality and address are of the states. app tells me my birthdate is a day after what it actually is and won’t let me specify residency type. horrible app design

YOU WILL BE GIVEN THE WRONG GATE

Told me to board at gate 1A, turns out our flight was at GATE 9!!! Came very close to missing our flight. At the very least, double check with airport staff or flight information at the airport. I have never had an airline app mess up that bad. Catastrophic and unacceptable.

Mrs Theresa McGuinness

What’s going on?I can’t book any flights?I put in destination dates,choose my flights,then it goes to the “switch to plus fares “ and can’t go any further?I have never had this problem before?please advise or give a contact number to call ? Very dissatisfied!

Better off without it

The app has no useful information and doesn’t update with gate info boarding or anything. Just look at the screens at the airport.

App + site = horrendous

Seriously just awful. I’ve entered information in twice just for it to spin and then tell me there’s an error. It’s constant and I have no idea how they get away with it. Fix it!

Useless app

No option to add TSA number.

Terrible App

App and website are terrible and hardly function daily!

Doesn’t load flight info

It takes a long time to start up. Once open. Clicking in to see flight details results in the round loading icon for awhile then it quits back to the app Home Screen. The internet works fine for everything else in the phone