Scam do not use
I selected my dates and booked my flight, however the itinerary after I paid were not the dates I chose. I contacted Airpaz and they told me I need to pay a change fee and no refund is allowed. The app made an error but I was forced to pay. Now I’m still waiting for the new tickets to be confirmed. Really hoping it goes through considering how much money I already paid for a mistake that wasn’t my fault. I don’t recommend the app as others have mentioned, it’s buggy and unreliable.
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Descuentos engañosos!
Te descargas la app porque te ofrecen grandes descuentos y luego cuando vas a finalizar la compra de tu vuelo, te descuentan menos de la mitad del “gran” descuento que mencionaban y al final según con lo que pagues, te ponen recargos.. no recomiendo esta app a menos que te guste que te engañen
Easy to use
Good app easy to find fights fair price.
Horrific app, terrible customer experience
Cycle on chat for hours, no resolution, no human, times out at the moment issues supposedly escalate to a real agent. Fraudulent refund process that automatically denies correct submissions yet the airline confirms AirPaz never reaches them. Will never use again and suggest you don’t bother unless you want your money to be siphoned off by a shill company. Will be reporting to credit agencies and seeking redress through international channels.
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NOT AirAsia app. Adds 13.7% fee!
This is not the official AirAsia app, so you will always pay more than if you booked direct. They pay a lot of marketing costs so they appear alongside (or even above) AirAsia in search results.
Ultimately it’s essentially a scam as it adds entirely unnecessary fees. Avoid.
Ultimately it’s essentially a scam as it adds entirely unnecessary fees. Avoid.
