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Alert Valley Metro®

Alert Valley Metro®

by Elerts Corporation

451 ratings
15 reviews
🔧 Utilities
✈️ Travel
Free

Details

  • Released
  • Updated
  • September 22, 2018
  • April 18, 2024

Features

Developer

Elerts Corporation
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About

This app provides a discreet way for public transit riders to report safety and security concerns directly to the police. Users can send text, photos, short videos, and locations of suspicious activity. It also offers a direct link to call emergency services and provides alerts about persons of interest.

✓Discreetly report safety concerns
✓Send photos and short videos
✓Report locations and categories
✓Anonymous reporting option
✓Direct 911 call button
✓Offline report storage
✓Be On the Look Out (BOLO) alerts
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What's New in Alert Valley Metro®

3.0.0

April 18, 2024

-Added the ability to provide more details after you send an initial report -The Alert list now groups message threads together making it easier to follow conversations -View your Reports by selecting the “My Reports” Tab on the Alert List -Improved Photo and Video uploading UI

More

User reviews

Most RecentHighest RatedLowest Rated

Easy enough

I’ve used this multiple times to report issues on the light rail. From cleanup to non-responsive people on the train I’ve always gotten a quick response.
One Cool TacoOne Cool Taco

Service

Nice heads-up on issues riding the tram or bus system.
SeaLost1SeaLost1

It works!

I had to use this app today and Valley Metro responded within 15 minutes. Keep up the great work!
mike_is_typingmike_is_typing

Luv this app

So easy to report a problem uickly. Thank u
EdzoSaidSoEdzoSaidSo

Useless

I have reported three incidents and of those three incidents not one was actioned they’re always looking for excuses not to do anything. This was a complete waste of time and bandwidth . I’m really sad that I fell for it.
70666601607066660160
See 10 more reviews

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FAQ

What does the Alert Valley Metro app do?

The Alert Valley Metro app is a free safety and security tool for public transit riders. It allows users to quickly and discreetly report safety and security concerns directly to the police. You can send text descriptions, photos, short videos, and your location to help authorities respond effectively.

How can I report an issue using the app?

From the home screen, you can tap the 'Report an Issue' button. This allows you to send text or photos to the police. The camera flash is automatically disabled for discretion. You can also select locations and report categories to provide more context. For immediate emergencies, there is a 'Call 911' button.

Is the app free to use?

Yes, the Alert Valley Metro app is completely free for riders to download and use. There are no in-app purchases or advertisements within the application.

What happens if I don't have a signal?

The app is designed to work even with poor signal strength. If you send a report from an area without cellular or Wi-Fi connectivity, the report will be stored locally and automatically sent once your connection is restored.

What are BOLO alerts?

BOLO stands for 'Be On the Look Out' alerts. These alerts, displayed within the app, can provide information from the police about specific persons of interest, such as missing persons or children. If you see someone matching a BOLO alert, you should immediately call 9-1-1 and discreetly send an app report.