Please Bring Back
Amex Business Checking > Amex Business Blueprint
So I was using this app for about a year until it was discontinued and customers were forced to us Blueprint. In my opinion the UI had more of a clean layout and function. You could easily login, see all your accounts, nickname your accts if that’s something you were into, manage all your funds and setup auto transfers between accounts for bill pay. You could even apply and open new accounts directly from the app. The only thing this app didn’t have that Blueprint does is a live ongoing breakdown of business cash flow. Now for me this isn’t really a plus or a con. This wasn’t a feature that I wished for nor is it now a feature that I can’t live with out.
With the move to Blueprint all account information is still there but the login information/process didn’t transfer over as seamless as I would like; this is really my only biggest gripe.
Honestly, American Express has too many apps. It’s literally an app for each account type you have with them. Really wish Amex would implement a singular app where I could see both business accounts and personal/business cc.
So I was using this app for about a year until it was discontinued and customers were forced to us Blueprint. In my opinion the UI had more of a clean layout and function. You could easily login, see all your accounts, nickname your accts if that’s something you were into, manage all your funds and setup auto transfers between accounts for bill pay. You could even apply and open new accounts directly from the app. The only thing this app didn’t have that Blueprint does is a live ongoing breakdown of business cash flow. Now for me this isn’t really a plus or a con. This wasn’t a feature that I wished for nor is it now a feature that I can’t live with out.
With the move to Blueprint all account information is still there but the login information/process didn’t transfer over as seamless as I would like; this is really my only biggest gripe.
Honestly, American Express has too many apps. It’s literally an app for each account type you have with them. Really wish Amex would implement a singular app where I could see both business accounts and personal/business cc.
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Business Checking?? Not anymore
So now, Amex is doing away with the Business Checking app — which had VERY limited functionality already — and forcing a switch to Business Blueprint. I downloaded this app and it has ZERO BANKING FUNCTIONALITY. I cannot even process a a payment to anyone. There is no payment option on the menu at all. I cannot see upcoming scheduled payments. Is this a joke?! I signed up for this account because Amex is such high quality (on the card side) and I expected the same with banking. This has been a nightmare. I am a small business owner with a marketing/strategy/branding background at the C-level. I am stunned at how schizophrenic the branding is for this product. Is it Business Banking? Cabbage? Blueprint? It’s all over the place. Who is running this business unit? Where is the consumer insight work? I cannot even search my past transactions for tax time to understand what I have paid to what vendors (my expenses). If you haven’t signed up for this account yet — don’t. This product isn’t ready for prime time in any way.
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NOT for Business Banking
This account and the app are the WORST! Customer Service is Excellent as always with Amex but they are left to put lipstick on a pig. Only the Owner of the account can have the ability to perform transactions. Great if you’re a sole proprietor but anything larger than that makes this account worthless. I own the company and the account. I have a CFO and accounting department to handle all financial transactions. As the CEO, I’m the LAST person that should be responsible for making deposits or payments.
Now the app doesn’t allow me to login and no one knows why so it can’t be fixed. Nothing like getting locked out of your own account. Come on AMEX… you’re better than this!
Now the app doesn’t allow me to login and no one knows why so it can’t be fixed. Nothing like getting locked out of your own account. Come on AMEX… you’re better than this!
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Disappointing
Unlike the AmEx credit card app, this app is absolutely useless. Overall I’m disappointed with choosing this bank over others with more helpful robust features. For example, there’s no support chat, no QB integration (!), no Plaid integration, transaction payees are not visible in Account Activity, mobile check deposit is buggy, no integration with Zelle, no savings accounts to pair, and no dedicated desktop login portal. There’s basically zero integration with AmEx credit card accounts besides being able to see balances. I highly doubt I will continue using this bank for long. Take your business to a real bank operating in the modern day.
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No plaid connection and no zellle?!!!
Wow Amex I own 3 cards with you and thought this would be a great app to use for my business. I can’t send Zelle. I can’t connect to plaid so many things I want to use to run my business smoothly i won’t be able to do with this bank. So many people have complained. They pushed out a bank account before they were ready for to have basic functionality and a good user experience. Now I have to do the dreaded task of opening another account elsewhere after I just moved everything in my business over. Thanks Amex
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