Useless
Within 2 minutes of downloading the App it had frozen
Stupid address finder
We live at number 7. It will not allow us to write number 7 into the address bar. The map shows a number 7 written on our house and the only options when we click on the map over our house are 1, 6, 8 and 9. Two of which are on the other side of the street! This is INCREDIBLY frustrating and means we can never use the app as cars go to the incorrect address. When we call and book the taxis are frequently dispatched to the wrong house - or even to a street with a similar name that is 1km away. Google and Apple maps know our address. The national address finder knows our address. It is only this taxi app that insists we do not exist.
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Absolute rubbish
Difficult to use. Difficult to book. When we finally did get a confirmed booking for future date, the booking will not show in app.
It showed a cancelled booking and advised that there was one more booking but didn’t allow any way to view it.
Entered 2 valid credit cards. Both came up with ‘card failed’.
Logged in to app on another device to see if we could see the booking on there. But the ‘bookings’ menu item doesn’t even display in the dropdown when viewed on iPad!!
Total joke and waste of time. Had to call the call center to check if the booking still existed. Then cancelled it as there was no way to confirm via app that we would ever get picked up.
It showed a cancelled booking and advised that there was one more booking but didn’t allow any way to view it.
Entered 2 valid credit cards. Both came up with ‘card failed’.
Logged in to app on another device to see if we could see the booking on there. But the ‘bookings’ menu item doesn’t even display in the dropdown when viewed on iPad!!
Total joke and waste of time. Had to call the call center to check if the booking still existed. Then cancelled it as there was no way to confirm via app that we would ever get picked up.
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Won’t accept card
Refused to accept either Mastercard or visa. Scanning didn’t help either. Hopeless.
FAR more reliable than Uber or Ola
Used for a while now - cars show up when booked, are clean, and the drivers are professional. So much better than uber or ola - the peace of mind is easily worth any (diminishing) savings…
