Convenient but limited
The Barclay’s app is convenient for accessing basic information (balance, interest rate, most recent transactions) and for transferring money to/from external accounts. However, it only shows transactions for the past 90 days and does not give access to statements or other account information. This limitation severely limits its value. I expected better from an established international bank.
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Everything about this bank has been difficult
Transactions take forever , the app isn’t user friendly at all it’s like an app from the 90s and on top of everything I tried to make a simple 100$ transaction to my account and because there was an issue with the funds clearing in the funding account they froze my account and keep asking for more and more info . It’s been weeks . Contemplating cutting ties and moving on . If there acting like this for 100 bucks they can’t be trusted with large amounts of money .
Check out these other banks before wasting your time with these guys : Bread Savings(been with them a year never any issue) , Laurel Road (Just signed up so far so good)
Check out these other banks before wasting your time with these guys : Bread Savings(been with them a year never any issue) , Laurel Road (Just signed up so far so good)
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Works for me
I was concerned when I see all the 1 star reviews posted recently, however, the app actually works for me. Logged in, transferred, deposited check with no issues
It’s honestly a really simple app so you can’t do much than that.
Ugly Interface tho.
Not as fancy and smooth like Chase or Marcus, but it does the simple job.
It’s honestly a really simple app so you can’t do much than that.
Ugly Interface tho.
Not as fancy and smooth like Chase or Marcus, but it does the simple job.
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Most Likely an Insecure App
The app is a poor built. It did not work for me. So I contacted the help line listed in the app. The personnel stated that ‘I am not sure why this is not working for you’ and was unable to help. Asked for tech support and I was told there isn’t any. Asked if they can seek some advice from other colleagues. The customer service discussed with others and can back to me to say IF I HAVE ANY SPECIAL CHARACTERS IN MY PW then the app won’t work!!!
So all in all Barclays app does not support strong passwords and likely has vulnerabilities. No tech support is a red flag too. Perhaps the APP was hastily built or done by a startup person and with many coding issues. Feel less confident to use this app.
So all in all Barclays app does not support strong passwords and likely has vulnerabilities. No tech support is a red flag too. Perhaps the APP was hastily built or done by a startup person and with many coding issues. Feel less confident to use this app.
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Mobile Deposit Neve Works
I have been a client for years and love the bank itself. But for almost a year I have NOT been able to do a mobile deposit on the app. When I call the customer service team they always say there are no known issues and no one else has reported this problem.
I have deleted, installed, deleted and reinstalled multiple times to no avail. The purpose of mobile banking is that it works. Someone needs to respond and tell me why it stopped working. Please note for years it worked but does not any longer.
I have deleted, installed, deleted and reinstalled multiple times to no avail. The purpose of mobile banking is that it works. Someone needs to respond and tell me why it stopped working. Please note for years it worked but does not any longer.
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