BPI User Reviews

BPI
BPI
Bank of the Philippine Islands

Customer Experience

Positive experience26.0% of reviews
Neutral2.7% of reviews
Negative experience71.3% of reviews

~ Based on 557 written reviews from the US App Store.

What users say

Is BPI Safe?

BPI appears safe based on user ratings. AppsHunter Safety Score for BPI is 96/100.

This assessment is based on 17,201 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.0% of ratings point to a safe experience
1.4% of ratings suggest some concerns
3.6% of ratings point to a risky experience

~ Based on 17,201 App Store ratings for BPI.

Is BPI Legit?

BPI appears to be a legitimate app. AppsHunter Legitimacy Score for BPI is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not Good

They initially approve me then after I deposit they REJECT my account, now I need to go to Philippines to withdraw my money!!

Donโ€™t open PERA with this app

You wonโ€™t be able to see your PERA investment account in this app. Annoying.

๐Ÿ‘Š

Unlike the restโ€ฆ

app is unstable

I canโ€™t log in on my account, it keeps on loading.

Good Security

BPI has some room for improvement! On line backing, you should be able to access call your accounts! Unfortunately, thatโ€™s not the case with PPI. You cannot access some of your savings account accounts and this pretty much put you going to the bank waiting in line sitting in queue. Unacceptable, make your online backing more user friendly!! Donโ€™t get me wrong BPI has some amazing services but needs improvement. That being said I still give them a five star rating.
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Response from developer

Thank you for using BPI app. We really appreciate you taking the time out to share your suggestion. We'll take note of this and further improve our service moving forward.

Internet Banking

Ease and Convenience

Literally Amazing

Even if you are abroad you can easily transact with BPI App! Great job

Response from developer

Thank you for using the BPI app. We really appreciate you taking the time out to share your feedback. Glad you liked it! If you have concerns, please visit https://www.bpi.com.ph/contactus. Thank you.

Clunky

Too many clicks to make a transfer. Too hard to find how to top up skyway. No ability to set up direct debit for monthly expenses eg internet and streaming subscriptions

great service . ty

great service . ty

Easy to use

Convenient and fast

App not working!!

why app is not working again!???

Off line

Unable to show now!

SOA

Could not generate SOA

Application issues

I updated my app and after a week it still not ready. I canโ€™t get to open my account.

Remittance

Easy and fast

Great app

Love this app! Make my banking experience easy using my phone! User friendly and very convenient!

Unreliable!

From 5-star rating down to just 2 stars. Napaka-unreliable, always merong downtime. Bilang OFW napakahirap na may kailangan akong ipadalhan ng pera tapos biglang unable to transfer or what.

No stress

Easy to make transactions.

Best bank app

No hustle on sending money while abroad.

No notif or emails on deduction of funds

Notifies when asking for payment, but doesnโ€™t when they deduct.