BPI User Reviews

BPI
BPI
Bank of the Philippine Islands

Customer Experience

Positive experience24.6% of reviews
Neutral2.6% of reviews
Negative experience72.8% of reviews

~ Based on 537 written reviews from the US App Store.

What users say

Is BPI Safe?

BPI appears safe based on user ratings. AppsHunter Safety Score for BPI is 96/100.

This assessment is based on 15,916 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.8% of ratings point to a safe experience
1.4% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 15,916 App Store ratings for BPI.

Is BPI Legit?

BPI appears to be a legitimate app. AppsHunter Legitimacy Score for BPI is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Failed transaction

My recent payment to maya did not push through

BPI

Easy to use, reliable

Trusted

I will trust bpi online banking to all my transaction everytime. Cheers

App hindi mag bukas sa iPhone

Please help? Ginawa ko na lahat nakaka sira ng araw

Remittance

I have recently made a transaction that I received in my account then all of a sudden its gone! The hassle part is that as an OFW, my otp is in my phil number which hard to access when Im abroad. Why is this so hard to do? Cant otp be send thru email? Everything is a hassle.

Easy

Easy to navigate

Credit Card Pay in Full Option

It used to be that when clicking pay in full, the amount is already available, because it makes sense to have it ready when the intention is to pay that amount in full. Now you added additional steps on selecting what biller is needed to be paid? When it is clear that the client is already in the credit card. And I have to MANUALLY input the amount!?. The design team needs to step up on making things easier for the client. It is like they are not thinking about the user experience.
Show more

Easy to use

I have both BDO and BPI. For years I have been loyal to BDO. But since they implemented the new log in that does not use OTO I started to hate it. Now I love BPI because it’s easier and FREE transfers to other banks! Yey BPI

😊

Money transfer is now free its big help to us

Bank transaction/ app

Not user friendly. Too many steps and it makes it too complicated.

lacks practical feature

doesn’t show a comprehensive history for payments

Fast money remittance service

Very quick BPI

ZERO TRANSFER FEE

KUDOS TO BPI!!! THANK YOU FOR THE NEW UPDATE OF ZERO TRANSFER FEE EVEN TO OTHER BANKS!!! THE BEST! Laking ginhawa ❀️ Mabuhay kayo!!

Thanks for no fees

You are awesome!

Can’t access my money

Got logged out from my device have to reset password, reregister but says try again almost 1 week now. I am abroad and it makes it harder. Now can’t access my money. This is very disappointing and frustrating!

System unavailable

This app is so frustrating to use. The system is unavailable all the time.I have been trying to register for 3 days now and have used different devices but nothing works.

Nice work!

Continue the good job !

WALANG KWENTA!

PUNYETA TONG APPS NYO! NAPAKA WALANG KWENTA SAYANG SA ORAS! DO GUMAGANA MGA FEATURES NYO PUNYETA!

Poor Application

The phone application is very bad. Needs to be enhanced. Can't access anything. Needs improvement.

Not user friendly. Practically, inconvenient.

This update sucks! Separating accounts using tabs rather than just on one page. Suggestion, when paying credit card and pressed full amount, amount should already be on the β€œAmount” portion hndi ung go back then tatandaan mo pa kung magkano ung babayaran.