Mr
Friendly user
Easy to use.
Very easy to use, and now transfer is free. Good job.
Account closed - untrustworthy bank!
Staff displayed no care to depositor's privacy and confidentiality and even volunteered details not asked! I have closed my account and do not want to be associated. With this bank! An unreliable bank and staff is one that I want to stay away from!
Passkey
Passkey is very inconvenient to use!! Wondering how to turn this off!!!
Unable to open my bpi app since they updated the app
my app just suddenly won’t open since September 27.I called the service centre and I was told that there was an issue since the app was updated. Been trying to download and log in but it won’t open my account till now.
App use
Better and easier than previously dowloaded app.
Awesome App
Great app overall. Clean, easy to navigate, and makes everyday banking convenient. Transactions are smooth, and everything I need is easy to access. Really appreciate the improvements. Keep it up, BPI!
A satisfied customer
I’ve been moving around the world and my debit card is my wallet no hassles
Account Balance
Very frustrating. I have a suspicious activity from my account and I want to verify I can not! I live abroad and I have no assurance that my money is safe. Unlike here in the US, since we have mobile app, once a suspicious activity occurred it alerts me right away and my money can not be widthrawn with anyone. So many security checks. Now I dont even know which bank to choose in the Phil they are almost all the same!!
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Easy transaction
They have improved a lot from last time. All are easy now
Efficient
Convinient
working
using this app abroad. works great
Don’t trust BPI
I send money and the app says FAILED but got deducted to my account now no CUSTOMER SERVICE replied! Sont trust your money here!
can't open
once its done the face recognition its just loading and not opening at all!!!! fix this!!!
Da best
The best mobile banking ever! Fast & Reliable!
Very convenient!
Easy to open online and very easy to transfer money between banks.
Online app and customer service
Great service
Update Needed
This app doesnt work. It just keeps crashing even after removal and reinstall. It keeps saying “16510: Switch networks to proceed.,
9313:E53D:HR43S9.” Then crashes out. When logging on to BPI website, it also asks you to verify with this busted app. So your SOL. I would think IT can figure this out.
9313:E53D:HR43S9.” Then crashes out. When logging on to BPI website, it also asks you to verify with this busted app. So your SOL. I would think IT can figure this out.
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Not Good
They initially approve me then after I deposit they REJECT my account, now I need to go to Philippines to withdraw my money!!
Transfer and unauthorize transaction
Transfer money is fast but when it comes to resolving unauthorize transaction it is
Moving like a snail with no resolution in the end
Moving like a snail with no resolution in the end
