BPI User Reviews

BPI
BPI
Bank of the Philippine Islands

Customer Experience

Positive experience25.5% of reviews
Neutral2.7% of reviews
Negative experience71.8% of reviews

~ Based on 546 written reviews from the US App Store.

What users say

Is BPI Safe?

BPI appears safe based on user ratings. AppsHunter Safety Score for BPI is 96/100.

This assessment is based on 15,916 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.8% of ratings point to a safe experience
1.4% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 15,916 App Store ratings for BPI.

Is BPI Legit?

BPI appears to be a legitimate app. AppsHunter Legitimacy Score for BPI is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

great service . ty

great service . ty

Off line

Unable to show now!

SOA

Could not generate SOA

Application issues

I updated my app and after a week it still not ready. I can’t get to open my account.

Great app

Love this app! Make my banking experience easy using my phone! User friendly and very convenient!

Unreliable!

From 5-star rating down to just 2 stars. Napaka-unreliable, always merong downtime. Bilang OFW napakahirap na may kailangan akong ipadalhan ng pera tapos biglang unable to transfer or what.

No stress

Easy to make transactions.

Best bank app

No hustle on sending money while abroad.

No notif or emails on deduction of funds

Notifies when asking for payment, but doesn’t when they deduct.

Failed transaction

My recent payment to maya did not push through

BPI

Easy to use, reliable

Trusted

I will trust bpi online banking to all my transaction everytime. Cheers

App hindi mag bukas sa iPhone

Please help? Ginawa ko na lahat nakaka sira ng araw

Remittance

I have recently made a transaction that I received in my account then all of a sudden its gone! The hassle part is that as an OFW, my otp is in my phil number which hard to access when Im abroad. Why is this so hard to do? Cant otp be send thru email? Everything is a hassle.

Easy

Easy to navigate

Credit Card Pay in Full Option

It used to be that when clicking pay in full, the amount is already available, because it makes sense to have it ready when the intention is to pay that amount in full. Now you added additional steps on selecting what biller is needed to be paid? When it is clear that the client is already in the credit card. And I have to MANUALLY input the amount!?. The design team needs to step up on making things easier for the client. It is like they are not thinking about the user experience.
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Easy to use

I have both BDO and BPI. For years I have been loyal to BDO. But since they implemented the new log in that does not use OTO I started to hate it. Now I love BPI because it’s easier and FREE transfers to other banks! Yey BPI

😊

Money transfer is now free its big help to us

Bank transaction/ app

Not user friendly. Too many steps and it makes it too complicated.

lacks practical feature

doesn’t show a comprehensive history for payments