BPI User Reviews
Customer Experience
~ Based on 546 written reviews from the US App Store.
What users say
Summarized from real user reviews of BPI. Based on 16K reviews and a 4.8/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Finance app.
Positive things
- πSmooth transfer experience
- πSecure authentication
- πConvenient mobile banking
- πImproved app design
Negative things
- πFrequent crashes
- π€―Frustrating registration process
- π€Confusing UI changes
- π ββοΈNot OFW-friendly
- πDowngrade from previous app
Is BPI Safe?
BPI appears safe based on user ratings. AppsHunter Safety Score for BPI is 96/100.
This assessment is based on 15,916 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 15,916 App Store ratings for BPI.
Is BPI Legit?
BPI appears to be a legitimate app. AppsHunter Legitimacy Score for BPI is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
great service . ty
Unable to show now!
Could not generate SOA
I updated my app and after a week it still not ready. I canβt get to open my account.
Love this app! Make my banking experience easy using my phone! User friendly and very convenient!
From 5-star rating down to just 2 stars. Napaka-unreliable, always merong downtime. Bilang OFW napakahirap na may kailangan akong ipadalhan ng pera tapos biglang unable to transfer or what.
Easy to make transactions.
No hustle on sending money while abroad.
Notifies when asking for payment, but doesnβt when they deduct.
My recent payment to maya did not push through
Easy to use, reliable
I will trust bpi online banking to all my transaction everytime. Cheers
Please help? Ginawa ko na lahat nakaka sira ng araw
I have recently made a transaction that I received in my account then all of a sudden its gone! The hassle part is that as an OFW, my otp is in my phil number which hard to access when Im abroad. Why is this so hard to do? Cant otp be send thru email? Everything is a hassle.
Easy to navigate
It used to be that when clicking pay in full, the amount is already available, because it makes sense to have it ready when the intention is to pay that amount in full. Now you added additional steps on selecting what biller is needed to be paid? When it is clear that the client is already in the credit card. And I have to MANUALLY input the amount!?. The design team needs to step up on making things easier for the client. It is like they are not thinking about the user experience.
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I have both BDO and BPI. For years I have been loyal to BDO. But since they implemented the new log in that does not use OTO I started to hate it. Now I love BPI because itβs easier and FREE transfers to other banks! Yey BPI
Money transfer is now free its big help to us
Not user friendly. Too many steps and it makes it too complicated.
doesnβt show a comprehensive history for payments
