BPI Reviews: Is It Legit?

BPI
BPI
Bank of the Philippine Islands

Customer Experience

Positive experience28.4% of reviews
Neutral2.7% of reviews
Negative experience68.9% of reviews

~ Based on 585 written reviews from the US App Store.

What users say about BPI

Is BPI Safe?

BPI appears safe based on user ratings. AppsHunter Safety Score for BPI is 95/100.

This assessment is based on 18,558 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.1% of ratings point to a safe experience
1.4% of ratings suggest some concerns
3.6% of ratings point to a risky experience

~ Based on 18,364 App Store ratings for BPI.

Is BPI Legit?

BPI appears to be a legitimate app. AppsHunter Legitimacy Score for BPI is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Online banking made simple

This would be the most simplest and straightforward online banking experience i had in so many years using different bank apps.

Ease of Use

The bank responds well with excellent customer service. The web portal is easy to use, and reliable.

King Arthur

Very convenient to use and user friendly. Highly recommend to anyone looking for smooth banking.

Banking App

The Best banking app, easy and quick, traferring money is very simple and convinient⭐️⭐️⭐️⭐️⭐️

FOX

I’m very happy with BPI! The app is easy to use and makes managing my money simple and convenient. I love being able to check my balances, transfer money, and keep track of my savings all in one place. BPI makes everyday banking feel straightforward and hassle-free. I’m glad I chose them and would recommend them to anyone looking for a convenient online banking experience!
Show more

banking

The best bank no doubt!

Excellent

I feel safe with the app. Thank you BPI

Excellent Phone Service

Last night I had the pleasure of dealing with a CS Rep named “Heath” in the international toll free customer service line. She was very calm and knowledgeable, had a very sweet reassuring tone, and walked me through and patiently stayed with me until I was done. At my age I very rarely encounter a CS rep like her so I wanted to celebrate her in my own little way. Please reward her in some way for a job well done. Thank you.
Show more

Mr

Friendly user

Easy to use.

Very easy to use, and now transfer is free. Good job.

Account closed - untrustworthy bank!

Staff displayed no care to depositor's privacy and confidentiality and even volunteered details not asked! I have closed my account and do not want to be associated. With this bank! An unreliable bank and staff is one that I want to stay away from!

Passkey

Passkey is very inconvenient to use!! Wondering how to turn this off!!!

Unable to open my bpi app since they updated the app

my app just suddenly won’t open since September 27.I called the service centre and I was told that there was an issue since the app was updated. Been trying to download and log in but it won’t open my account till now.

App use

Better and easier than previously dowloaded app.

Awesome App

Great app overall. Clean, easy to navigate, and makes everyday banking convenient. Transactions are smooth, and everything I need is easy to access. Really appreciate the improvements. Keep it up, BPI!

A satisfied customer

I’ve been moving around the world and my debit card is my wallet no hassles

Account Balance

Very frustrating. I have a suspicious activity from my account and I want to verify I can not! I live abroad and I have no assurance that my money is safe. Unlike here in the US, since we have mobile app, once a suspicious activity occurred it alerts me right away and my money can not be widthrawn with anyone. So many security checks. Now I dont even know which bank to choose in the Phil they are almost all the same!!
Show more

Easy transaction

They have improved a lot from last time. All are easy now

Efficient

Convinient

working

using this app abroad. works great