
About
This app provides a convenient mobile ticketing solution for public transit. Users can instantly purchase and use tickets directly from their smartphone, plan trips with step-by-step directions, and manage their transit passes. It offers multiple payment options and integration with other transit-related services.
What users say
Summarized from real user reviews of CATS. Based on 14K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Travel app.
Positive things
- 👍Easy to use and navigate
- 🚀Convenient ticket purchasing
- 💡Helpful for events and concerts
- 🚀Real-time bus tracking
Negative things
- 🐛Occasional app crashes or bugs
- 🔒Restrictive device limit issues
- 🔒Difficult to manage payment methods
- 🕰️Inaccurate bus schedule information
What's New in CATS
1.12.0
May 21, 2026
- Introduced the new “Live Journey” feature, allowing you to track your journey progress in real time. - Migration to a new payment service. - Implemented bug fixes and performance improvements.
MoreUser reviews
Developer apps
User experience
Reported Bugs
3 issues
Unable to create new user accounts
Keyboard issues during sign-up process
Requested Features
4 requests
Ability to delete payment methods
Improved bus and train schedule information
FAQ
What does the CATS-Pass app do?
The CATS-Pass app is the official mobile ticketing application for the Charlotte Area Transit System. It allows users to conveniently purchase and use transit tickets directly from their smartphone, plan trips with step-by-step directions, and manage their transit passes.
How can I pay for tickets with CATS-Pass?
You can purchase passes instantly using a debit/credit card, Apple Pay, or Google Pay. The app also features a Cash Wallet for managing funds.
Is CATS-Pass free to use?
Yes, the CATS-Pass app itself is free to download and use. You will still need to purchase transit tickets or passes through the app to use the transit services.
What kind of trips can I plan with this app?
The app offers step-by-step travel directions, enabling you to plan your public transit journeys within the Charlotte Area Transit System. You can also save your favorite routes and pass types for quicker access.
What devices is CATS-Pass compatible with?
The description mentions integration with Apple Pay and Google Pay, suggesting compatibility with both iOS and Android smartphones. Users can download the app and use it on their mobile devices.


