love chewy's
great and fast service
RRagnarisabella123.
It used to be good
This phone app has been so trashed up with ads that it’s gotten really hard to find the buttons I need to complete a purchase. Managing to auto ships or buying without an autoship is particularly hard. It feels like Chewy is trying to trick me.
AAmyklee
What’s not to love
Chewy’s product selection, customer service and shipping is excellent. Just to see, we tried others but there is no comparison to Chewy.
SStaceyMontana
I love Chewy
Chuy is one of those good companies you literally see anymore. They have an enormous inventory, most things arrive the next day, and the nicest people answer the phone. Yes you heard that right? They answer the phone and they’re really nice. And they don’t ask any questions if you have a return.
SNSan Mateo Native
Convenient
I run a cat sanctuary and have been using chewy for probably about ten years now (since it became a thing). I have always loved the convenience of everything, and their customer service is top notch. However I have noticed issues over the last several months with deliveries not being packed in a logical way - eg. 20lb boxes of litter with small boxes of 3oz canned food, litter boxes not being properly packaged and they bust open in the box, canned food having to be gone through can by can when arrives bc the cans are dented and some opened ((shipping box being fine so it was packed this way). Giving them some time to get it together, but when ordering 17 boxes of litter every two weeks and one or two have busted open is a little frustrating. Or having to go through $300 worth of canned food when it arrives every 4 weeks to ensure that I don’t have busted ones that starts to stink up the house is also frustrating.
Otherwise I would have given them 5 stars.
Otherwise I would have given them 5 stars.
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RRavenrain13
