This app is Sh…..t never be able to use it.
as it always tell you “your credentials is not match”. When using the website that same credentials work fine. And if you call for help the support agents are even more useless. bottom line you’re just wasting your time with this app. I hope they fix it because I used to used the old app without any issues
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AAlozxx
Unbelievably Bad
There is no way to check which document(s) you have uploaded to support a claim. There is also no way to correct a mistake/edit a claim/upload a document after it has been submitted. I’ll wait for the claim to fail then.
OOhdearcannotpost
Doesn’t Work
After opening on iPad A18 it’s not possible to type in user id or password. Use the web portal.
Ggrimwold666
Dr Al Stien
Very disappointing app. Always glitches in the app and hard to access. Disappointing app and really useless.
ASAl Stien
Worse than the old app
….if that’s possible. Astonishing considering the resources and experience of CIGNA. Clunky, repeated requests to re-login “to protect your personal data”, doesn’t make correct use of the iPad screen space (written for iPhone?). New problem: The app takes control of the device’s camera, then appears to deliberately downgrade the quality to make it fuzzy?? etc…
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CRC Ridley
