Scam
I’ve never left a 1 star review for an app before, but this deserves it. The signs in the University said to use this app to do laundry, so I believed them and put 5£ into the app. The app never connected to the machines, I tried contacting customer support but because I have a US phone number it blocked me. I tried doing the live chat on the website, but it also blocked me. This is my last resort.
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Response from developer
Hi, Thank you for taking the time to leave feedback. I am sorry to hear that you have experienced issues when trying to use the Circuit plus app. Please reach out to our helpdesk team on 01422 820040 and they will be happy to look into this. Thank you, Isobelle.
Conor
Could be the worst app of all time, won’t let me refund money so now it has to sit in my account I no longer use.
Disgusting experience
Absolutely awful experience. I had laundry to do today, loaded my clothes, and opened the Circuit Laundry Plus app — but none of the washers showed up, even though Bluetooth was working fine. I tried everything, restarted my phone, reinstalled the app — still nothing.
As a last resort, I went to the on-site payment kiosk, but that didn’t work either. I pressed START and tried to follow instructions, but the system just wouldn’t respond or let me pay. Both the app and the machine are unusable.
Now my clothes are loaded, I’m stuck with no way to start the wash, and I’ve wasted time and effort. This service is supposed to be reliable — instead, it’s a complete failure. Circuit really needs to overhaul their app and ensure the kiosks actually work.
If I could give zero stars, I would.
As a last resort, I went to the on-site payment kiosk, but that didn’t work either. I pressed START and tried to follow instructions, but the system just wouldn’t respond or let me pay. Both the app and the machine are unusable.
Now my clothes are loaded, I’m stuck with no way to start the wash, and I’ve wasted time and effort. This service is supposed to be reliable — instead, it’s a complete failure. Circuit really needs to overhaul their app and ensure the kiosks actually work.
If I could give zero stars, I would.
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There is no 0 so I give 1
They change app to circuit go without notice I already added money to account link to this app????
Pathetic Excuse for an App
This digital garbage crashes on opening, and doesn’t report the actual time left on the machine. Doesn’t accept ApplePay in 2025.






