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Duke Health Anywhere

Duke Health Anywhere

by American Well Corporation

764 ratings
23 reviews
💪 Health & Fitness
🏥 Medical

Archived App (Last seen on 26 Jun 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • August 28, 2019
  • January 11, 2025

Developer

American Well Corporation
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Reviews summary↘︎
⭐23
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
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About

Access urgent medical care via live video visits with board-certified doctors, day or night. Get diagnoses, treatment plans, and prescriptions for common ailments like colds, allergies, and minor infections. Secure and HIPAA-compliant, this service offers convenient healthcare from your mobile device.

✓24/7 live video visits
✓Board-certified doctors
✓Diagnosis and treatment plans
✓Prescription services
✓HIPAA-compliant
✓Optional Apple Health integration
Show original description

What users say

Summarized from real user reviews of Duke Health Anywhere. Based on 764 reviews and a 4.9/5 average, it highlights the 4 positives and 3 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Fast and convenient
  • 👍Great provider experience
  • 💡Useful for urgent/minor issues
  • 🙌Affordable and accessible

Negative things

  • 🐛Unreliable app performance
  • ⚠️Issues with payment and access
  • 🤔Inconsistent provider quality
See all reviews

What's New in Duke Health Anywhere

12.22.200

January 11, 2025

Performance enhancements to increase reliability and speed

User reviews

Most RecentHighest RatedLowest Rated

Not for anything urgent

Wouldn’t accept any of my credit cards and also wouldn’t let me meet with a doctor until my credit card was in. So much for getting care urgently. This is a disaster of an app with no help if you call customer service.
Kate8888222Kate8888222

A very happy unintended patient!

While my wife and I were on vacation in the Durham area, I discovered an insect bite that looked very much like a tick bite with the dreaded concentric red rings. The attending doctor was a consummate professional, utterly personable and pleasant, and acted swiftly to address my situation. Duke Anywhere was an outstanding service that left me with a course of treatment and peace of mind!
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Roaming PreacherRoaming Preacher

Good experience

As a benefits manager I have recommended virtual visits to employees many times but have never used myself so this was a good experience for me. Being sick and uncomfortable enough to try this, I found it simple and quite helpful. It saved me time and more importantly I got help.
PollytnjcPollytnjc

Dr. Paul

Great 1st time experience with Dr. Paul! Services were provided promptly and straight to the point, which is super important to me when not feeling well. I am so happy to have found out about this wonderful service that can be provided in the comfort of your home. Thank you!
Mrs. LaTasha AndersonMrs. LaTasha Anderson

Amazing App!!!!

The Dr. my wife and I got help with was amazing!!! Definitely would recommend app!!!
Plamore MusicPlamore Music
See 18 more reviews

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User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Delays in prescription fulfillment

Bug

Inability to contact providers directly

Bug
✨

Requested Features

3 requests

Improved app stability and reliability

Feature

Better integration with existing medical records

Feature

More transparent communication with providers

Feature

FAQ

What is Duke Health Anywhere?

Duke Health Anywhere provides on-demand urgent care through live video visits with board-certified doctors. You can receive assessments, diagnoses, treatment plans, and prescriptions for common urgent care needs directly from your mobile device, day or night.

What kind of medical issues can be treated?

This service is ideal for common urgent care needs such as cold and flu symptoms, allergies, rashes, and minor infections. A doctor will assess your condition during the video visit to determine the best course of treatment.

Is the service available 24/7?

Yes, Duke Health Anywhere offers 24/7 live coverage, meaning you can connect with a doctor at any time, day or night, when you need urgent care.

How are prescriptions handled?

If a prescription is necessary for your treatment, it will be securely sent to your preferred pharmacy. This allows for convenient pick-up or delivery of your medication.

Is my health information secure?

The video connection is secure and HIPAA-compliant, ensuring your personal health information is protected. For Apple Health users, there is an optional feature to share health data with your provider for a more accurate diagnosis.