One stop
How many times can I update?
Response from developer
Thank you for sharing your feedback and we’re sorry to hear that frequent app updates has affected your experience. Your opinion is extremely important to us and we have taken your suggestion into consideration. For more assistance, go to our SUPPORT section in the app (www.etisalat.ae/selfsupport), open Live Chat to chat with our customer care representative.
App is not working properly
Response from developer
We're sorry the experience hasn't been good. Without knowing more about what went wrong, it's hard to point you in the right direction. Please reach us at www.eand.ae/en/c/support/index.html and we'll help sort it out.
Bad customer service
My recharge amount was deducted, but the service was not activated and there is no refund or proper update provided. I have been trying to get support, but I am unable to reach anyone.
This is very frustrating
Response from developer
We're sorry you've run into trouble raising a complaint. Please go to the Support section in the app (www.eand.ae/en/c/support/index.html), open Live Chat, and a team member will log your complaint and follow up with you.
