FCMB Mobile User Reviews

FCMB Mobile
FCMB Mobile
First City Monument Bank

Customer Experience

Positive experience32.3% of reviews
Neutral6.8% of reviews
Negative experience60.9% of reviews

~ Based on 192 written reviews from the US App Store.

What users say about FCMB Mobile

Is FCMB Mobile Safe?

FCMB Mobile has mixed safety signals based on user ratings. AppsHunter Safety Score for FCMB Mobile is 68/100.

This assessment is based on 1,168 user ratings, with an App Store average of 3.4/5.

Safety Analysis

55.6% of ratings point to a safe experience
8.0% of ratings suggest some concerns
36.5% of ratings point to a risky experience

~ Based on 1,168 App Store ratings for FCMB Mobile.

Is FCMB Mobile Legit?

FCMB Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for FCMB Mobile is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I love my FCMB bank

Very good bank

Realm

You guys can do better i had an issue with space on my other phone and had to uninstall this app and install again and login in lots of features couldn’t be found like the loan feature and other because im trying to pay back an airtime loan on the app hope that can get fixed somehow

Dangote update

I don’t understand how such a huge bank has poor banking features!!!! they have updated the app because of dangotes IPO release now it’s saying I’m trying to log In from a new device and won’t let me login.
I’m sure this is just a ruse so we are unable to purchase those shares

Mr Emmanuel

The app did not consider people in diaspora, changed my phone but unable to return back to the app because of phone OTP. I have my atm master card and my hard drive token but still can’t get in.

Fcmb is my bank

I love the app

Poor network and poor service

This app network is very poor I won’t advice anyone to bank with Fcmb … because it can be very frustrating for you to used

The Best

10/10

The worst bank in Nigeria

Horrific. Avoid at all costs!!

Upgrade update

Nice one! Well done! FCMB the app is now becoming interesting and efficient for users like me, that other banks network success rate and u see the that rewards for every money that comes into your account☺️😋Good job👍🥂

Response from developer

Hello roof make.s, we appreciate your comment. Thank you for being part of the community.

dark mode

only one request, please give us dark mode. please

Important Notice

I wonder why it has to ask for OTP after putting my pin even when I didn't uninstall it ..now I lost my sim can't make transfers and don't even have a token!

Technical issues sometimes while making payments

Kindly work to fix this issues as soon as possible because he just embarrassed me today whenever you are having technical issues doing any maintenance whatever kindly do to inform customers on time via email or phone number thank you

Response from developer

Hello Agwueze25252, we are sorry to read about your complaint and inconvenience caused. Please engage us on X via @fcmb_help or send us a mail via customerservice@fcmb.com so as to enable us assist you further, thank you.

Review

FCMB offers seamless transaction and loan services it a great financial institution to use

Best among all my other bank

Fcmb has one of the best customer services. Words can’t express how happy I am with the services and the app.
I removed a star because FCMB process of getting you verified is the hardest and more costlier when you are abroad. I had to go through post office to get all my identification verified and stamped which was ridiculous, as it can be proven on WhatsApp video call, zoom or any other means other than going through post office and still coming back to same video verification.
Well, I guess it’s for extra security but still ridiculous.
Overall, I love my FCMB, my app has never stopped working ever since unlike other banks.
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You can’t redeem your reward points through the app

My reward points are expiring today but I can’t redeem it because the customer service said the reward redemption is not activated yet. This is so unbelievable. Why did you roll out an unfinished program?

Can’t login

I’ve been trying to access my account, but it won’t log me in

Lovely bank

Lovely bank

Scammers

Why can’t I withdraw my money ?

No complaint

The app is easy to use and the response I get when I reach out is usually very quick and helpful. I’ve been using the app for several years and I’ve never had any complaints 👍

You guys ripped me off after debiting my money to buy apple gift cards fromyourapp andnotsendingcode

I hate it