Horrible experience
Parfait
Bagage
Buen trabajo
予約番号がない！！
Melbs x3
Départ en voyage
Bagage cabine
Surtout qu’il n’y a plus la possibilité d’acheter un bagage de 23kg en soute.
C’est déstabilisant pour un voyage à 4000km !
Pouvez vous me dire à quoi j’ai droit avec le bagage 20kg ?
Merci
Response from developer
Bonjour, Nous sommes désolés d'apprendre que vous rencontrez des problèmes avec votre réservation. Toutefois, cet espace est destiné aux avis sur l'application et ne constitue pas l'un de nos canaux d'assistance. Pour obtenir de l'aide, veuillez contacter notre équipe de support via l'un des canaux indiqués sur notre site web. Nous serons ravis de vous aider. Merci de votre compréhension. Cordialement, Svante de Flightnetwork
Prix augmenté sans mon accord et service client insatisfaisant
Le service client refuse de rembourser la différence et propose uniquement une annulation avec 40 € de frais. Très mauvaise expérience.
Response from developer
Bonjour, Nous sommes désolés d'apprendre ce que vous avez vécu avec notre application. Merci d'avoir pris le temps de nous faire part de vos commentaires. Nous espérons que vous nous donnerez une nouvelle chance de vous offrir le service fluide et fiable que vous méritez. Cordialement, Svante de Flightnetwork
Tickets
Response from developer
Hi partner 40, Thank you for taking the time to share your thoughts with us! We’re thrilled to receive your feedback—your kind words motivate us to keep improving. Kind regards, Svante Flightnetwork
Great service
Response from developer
Hi Yevhen_H, Thank you for reaching out! We're glad to hear you’re enjoying our app! Kind regards, Svante Flightnetwork
Great Service
Response from developer
Hi , Thank you for your positive review! We're grateful you took the time to share your experience with us! Kind regards, Svante from Flightnetwork
be prepared
ناصبين
Terrible Support & Holding My Money Hostage!
> "My experience with Flight Network has been an absolute nightmare. Their customer service and after-sales support are completely useless. Every time I contacted them, they kept changing the waiting period: first they said 5-10 days, then 10-15 days, then 15-20 days, and most recently they shamelessly told me to wait 90 days!
> They did not help track or coordinate anything with the airline, forcing me to deal with the airline completely on my own. When AirAsia officially confirmed that the refund was already processed and sent to Flight Network since the 30th of last month, this app claimed no funds were received. Whenever I asked for proper proof or documentation, they covered up the information, gave excuses, and abruptly cut off the chat every single time.
> They hold your money hostage and provide zero accountability. Do not use this app or book anything through them if you want to avoid losing your money and sanity!"
Response from developer
"Hello We are sorry to hear about the experience you had with our app. Your willingness to share your experience is genuinely appreciated. We hope you’ll give us another chance in the future to provide the seamless and reliable experience you deserve. Kind regards, Priyesh from Flight Network"
USELESS
Response from developer
"Hello We are sorry to hear about the experience you had with our app. Your willingness to share your experience is genuinely appreciated. We hope you’ll give us another chance in the future to provide the seamless and reliable experience you deserve. Kind regards, Priyesh from Flight Network"
App mehh. Customer service abysmal
Response from developer
"Hello We are sorry to hear about the experience you had with our app. Your willingness to share your experience is genuinely appreciated. We hope you’ll give us another chance in the future to provide the seamless and reliable experience you deserve. Kind regards, Priyesh from Flight Network"
Tricked into using this
Response from developer
"Hello We are sorry to hear about the experience you had with our app. Your willingness to share your experience is genuinely appreciated. We hope you’ll give us another chance in the future to provide the seamless and reliable experience you deserve. Kind regards, Priyesh from Flight Network"
Tricked
Response from developer
"Hello We are sorry to hear about the experience you had with our app. Your willingness to share your experience is genuinely appreciated. We hope you’ll give us another chance in the future to provide the seamless and reliable experience you deserve. Kind regards, Priyesh from Gotogate"
Super
Response from developer
"Hi Thank you for reaching out! We're glad to hear you’re enjoying our app! Kind regards, Priyesh from Flight Network"
