Having Trouble Lately
I am a SkyMiles AMEX holder and lately(last few months) have been STRUGGLING with making purchases through the app. I keep getting a request to use Amex Safekey but the interface is terrible. It will fail multiple times, resend me the verification code 3 or more times, then will completely restart even though the purchase was successful. I used to love this app but I’m frustrated right now. Make it easier to take my money, please.
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Garbage App
Careful to book on the app, it often times does not work. I do recommend their airline either
annoying bug
In general this is a great app. I have noticed recently that instead of automatically brightening the screen to show a boarding pass it almost randomly changes the brightness, sometimes dimming the screen until it's almost dark - annoying when you're at the gate
Accurate
App is working good.
Glitchy Boarding Pass
The app will sometimes not give you a boarding pass and gaslight you over and over to check in via the app over and over again with no results. The app should be able to direct you to an agent with clarity if it can’t produce a boarding pass instead of continuing to offer an option it can’t fulfill
Apple Pay doesn’t work
🥺
Brightness level override is quite annoying
The app works fine for pulling up boarding passes. Otherwise, the app overrides the brightness level on my phone and every time I navigate away from the app it sets my brightness at the lowest level possible so I have to manually reset it. Completely unnecessary and very annoying.
Perhaps the worst airline App
This app spins and spins when you try to actually buy a ticket. It has not been thoroughly tested and doesn’t handle 16-18 minor tickets properly. I just cost me $200 and the Delta airline rep was dumb as a brick. Notably it never gave me an opportunity to review either the app or the rep. I don’t have these problems with United and fly it every route I can. Delta is a joke. If they want me to change this review they can get back to me to compensate me for the $200 and the 1.5 hours of my life I will never get back.
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The best airline experience
Every time my family and I travel, and we choose Delta Airlines we have had a wonderful experiences. Great staff, communication skills great, and comfortable seating.
Dark mode
Add dark mode in the app
Why can’t the app do the same as the website?
Cant add ecredits before paying need to select them before you browse. Also can’t change a flight after selecting without starting completely over again.
Terrible
I am extremely disappointed with the way this airline handled the situation. The flight attendants removed a young man from the plane even though, from what I witnessed, he was not doing anything wrong. It was upsetting and unfair to see him treated this way and forced to leave the aircraft without an apparent reason.Passengers deserve to be treated with respect, fairness, and dignity. I believe the airline should investigate what happened and provide a clear explanation for this decision. This kind of experience raises serious concerns about how passengers are treated.
I hope the airline takes this complaint seriously and ensures that all passengers are treated fairly and professionally.
I hope the airline takes this complaint seriously and ensures that all passengers are treated fairly and professionally.
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Continuously buggy
Significant issues for basic functionality. Still tells me I’m offline half the time although that’s untrue. ZERO remedy offered.
Made us almost miss a flight one time.
Made us almost miss a flight one time.
Awesome Booking Experience on Delta
I had one of best booking experience. Delta once changed my Flight one time and I got a refund after I cancelled the Flight. Definitely will be booking Delta again. One day, Hopefully.
So glitchy
I encountered 3 separate errors while trying to check out without any information on what exactly failed. As a result I’m going to book with a different airline.
Must have!
The AP has become a must have for traveling with Delta. From booking, selecting seats, finding Sky Club capacity to using in flight for real time updates and WiFi, it is excellent. Keep evolving!
USD default
Love the app. One flaw that I have. My primary use of paying is in USD. Why is it when I fly from another country it automatically changes the denomination and I see no way to change it back!!?? Very frustrating to go back and forth to convert on either another app or online. USD, for me, should always be the default and the option to change to another should be possible
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Aquí es donde te bajan si no cedes tu asiento?
Aquí es donde te bajan si no cedes tu asiento?
LA PEOR AEROLÍNEA
Bajan a los pasajeros discriminándolos
Delta
Mal aerolínea mal servicio no lo recomiendo mejor united es la mejor aerolínea aquí en delta los bajan
