fails at fundamentals
so slow, breaks often. flexible date search not working. this app is not doing what it is supposed to be for.
The DELTA experience! ✈️
First time flying with DELTA. I had a great experience! Thank you for your service!
Canceled
Had more flights cancelled and delayed then flights in total, and I fly often, but never had my flight cancelled 3 times before finally getting a flight
Inconsistent
The app doesn’t work when I need to check in or download boarding passes. It is very inconsistent.
CEO announced using ai to raise prices on flight
why would i ever want to fly when they are artificially raising prices even more than they already do. at least dont say the quiet part out loud. deleting this app
The IOS 17.0
Just because I have not updated my iPhone, I cannot up date the app from Delta. I would need to download the IOS 17.0, but since my iPhone is an 8, it does not support the 17.0. Ugh!
Worst customer service
Got diverted and missed my trip, took forever to get reimbursed.
Ridiculous prices and delays
Delta is no longer the best airline out there. They still charge higher than other airlines (ridiculously high) but the number of delays are ridiculous.
All Delta fanboys, girls and the management have lost their brains in the gutter.
All Delta fanboys, girls and the management have lost their brains in the gutter.
Terrible service
Aside from the app being mediocre, Delta is way overpriced for the value, charges for every little thing, and doesn’t let you sit together despite booking together unless you pay more. I fly a lot and they are could not care less about customers.
I like the old app
You’re making me change my system for an upgrade an ISO 17 that’s nice when people wanna waste money on a new system at their expense
Poorly designed
There are parts of this application that are very poorly designed. It can be very convenient to use. However, in an event where you are using the electronic only part of the service. Make sure that you check in well before your flight. You may receive notifications regarding your boarding. It actually doesn’t mean anything if you do not acknowledge a check in 30 minutes before flight. Your seat can and will be given up. But you will still receive notifications for boarding after you miss your flight by trying to check i. At z29 minutes cs 30.
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design not mobile friendly
I love the functionality of this app. Unfortunately, in one of their “upgrades”, they took away the functionality that adapts screen size when you have your iPhones set to larger fonts. As a result, the app is basically useless now because I can’t read the left and right content. For example, flight info is cut off, so I have nothing useful at all. Delta needs to do a better job testing on iPhones with settings other than default. As a user, I have to choose between easily reading texts and emails or using my Delta app. Guess which one I chose?
Do better, Delta. This used to work.
Do better, Delta. This used to work.
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Very bad experience with young daughter traveling
Stuck in Atlanta overnight, could have easily flew through other cities but got stuck on tarmac for 3 hours …
Delta makes is impossible to use e-credits
Every time I have e-credits they require me to call in just to use the e-credits. I end up waisting an hour going through the IVR, waiting on hold, and then having to have the representative book looking the flight, take my credit card, and book the same flight that is blocked on the checkout EVERY TIME I USE E-CREDITS.
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Terrible experience
I have never written an app review before but the Delta iPhone app did not let me go to my payment to buy my ticket. I’m sure this is because I bought a Basic ticket without opting for any upgrades or insurance. I was able to switch to a laptop but if you only have your phone they have you over a barrel.
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Very Disappointing experience for a loyal Delta customer
When an unexpected travel disruption occurred (on July 29 2026 at YUL -TPA flight) I expected Delta to make reasonable effort to support its customers, but instead i was left to purchase 2 Air Canada tickets at my own expenses ($1200). I also could not retrieve my checked bag wt Delta after working 3-4 hours with 3 Delta personnel they failed to help so i could properly transfer to Air Canada, which resulted in my bag going missing. I spent 2 days making repeated phone call and dealing with the stress of not having my medicines and belongings before receiving it
Loyalty should mean more than earning miles, it should also mean receiving support when customers entrust Delta to take them to the destination even when things go wrong. I expected better from Delta.
The entire Delta service was extremely disappointing
Loyalty should mean more than earning miles, it should also mean receiving support when customers entrust Delta to take them to the destination even when things go wrong. I expected better from Delta.
The entire Delta service was extremely disappointing
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Broken
The app has many functionality issues.. it crashes a lot, searches for flights say error or not available, but when you search the same flights, dates and time frames on the website, it works just fine. The interface needs a lot of work and software needs updating. The app should be most functional/efficient to use when booking flights. It’s frustrating to deal with all of its issues when one is excited to book a flight.
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Can they make it any harder to do anything?
What’s the point in having an app if I have to provide every last detail about my trip in order to get any information? Face ID doesn’t work, doesn’t recognize my fight confirmation number, which I have to provide along with my first & last name - information I’ve already provided to login in! Very frustrating.
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Larger font for confirmation number would be helpful
The app has always functioned pretty well for me. One thing I think would improve the app would be having the confirmation number in larger font or being able to tap it or something to enlarge. I often don’t see where my confirmation number is right away and I stand at the check in kiosk for too long trying to find the number to punch in. Otherwise the app is great.
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DONT FLY WITH THEM
Flight attendants don’t show up
