Get Your Inconvenience
it's very unnecessary to force users from the website to download the app in order to view and reply to messages. it's inconvenient and a waste of time of energy, as it requires going out of your way to download the app on your phone, log-in, verify your identity...etc. and then the messages button is hard to locate. worst idea and bad design. i booked ONE tour on the platform and will never book one again. will delete the app immediately after.
Show more
A6AMY BABE 69
Well Organized Tour Company
Get your Guide offers great tours I saw Ostia Antica with Chiarra. Elisa at GYG was a great communicator all along the way. Thank you all for a great time!
MMAVW2
Get Your Guide
User friendly design and layout. Great selection of attractions and tours that weren’t available on other sites. I think I will stick to this site from now on for my bookings.
SSkinnsss
Review difficulties
I have found the review process difficult to adjust once in the works. My difficulty was I had an accurate review submitted then
FINISH YOUR REVIEW was evident as after I had submitted my first review about my guide Dinesh a wonderful guide.
Then I thought I had not submitted the 1st review so I repeated the process shortly after which was less accurate because I was tired. I felt that after a full review is submitted ( FINISH YOUR REVIEW) should disappear to stop the process. Therefore I added to change my review changing a driver to guide which then became impossible to protect integrity of the review although I had authored it! So my review became a stake review instead of reflecting the best review I had originally written about my excellent guide Dinesh!
FINISH YOUR REVIEW was evident as after I had submitted my first review about my guide Dinesh a wonderful guide.
Then I thought I had not submitted the 1st review so I repeated the process shortly after which was less accurate because I was tired. I felt that after a full review is submitted ( FINISH YOUR REVIEW) should disappear to stop the process. Therefore I added to change my review changing a driver to guide which then became impossible to protect integrity of the review although I had authored it! So my review became a stake review instead of reflecting the best review I had originally written about my excellent guide Dinesh!
Show more
SBStephi BreathArtist
Not everyone in this app is 100% reputable and honest
I had an experience with Bourbon Bites for a tour in Kentucky and they cancelled on us less than 2 hours before. Told me I’d get a refund due to this incident of cancelling and they would rebook for another day if I chose to. They did rebook but not for what I originally booked for. So not the same day, time or all the same places. I was told we would get 3 tours and 3 tastings. Not all of this happened either. Then he proceeded to tell me he reimbursed me. It’s been a week and a 1/2 and still no money. He keeps telling me it will just take longer to see it. He did just enough for us to say well at least we got a little of something but not what we booked!!! And why lie and say you will reimburse me? I will no longer trust this site for reputable companies. And will never use or endorse Bourbon Bites tours again!
Show more
CChristy050*
